Jonathan Ramos

Work History

United Parcel Service, UPS

Ontario , CA

01.2020 - Current

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected truck for defects and safe operating condition before, during and after trips.
Loaded, balanced and secured product to safely transport goods.
Logged driving hours and fuel usage data on time to keep reports current.
Hooked and unhooked trailers from tractor and converter dollies.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
Retained valid proof of insurance and registration in vehicles.
Completed transfers at hubs and final destinations to keep routes on schedule.
Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
Worked well with dispatchers to communicate route and schedule changes.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Conducted daily DOT pre-trip inspections according to set checklist.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Managed unexpected emergencies and route changes with calm and professionalism.
Inspected vehicle and personally handled routine upkeep.

United Parcel Service, UPS

Victorville , CA

11.2010 - 07.2020

Transported and safely delivered items to prevent damage or loss.
Loaded and unloaded boxes and packages to move to and from vehicle.
Navigated routes with relevant map programs and GPS systems.
Navigated route to customer locations using GPS maps.
Logged package delivery time in system for proof of delivery and to close orders.
Requested signatures or followed touch-free delivery procedures.
Inspected vehicle daily and reported issues to schedule maintenance and repairs.
Logged packaging activities and filed reports in company databases.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Loaded and unloaded vehicles at distribution center and delivery address.
Inspected vehicles' condition, supplies and equipment before and after trips
Checked loads against shipping papers to verify contents and identify special handling requirements.
Reported mechanical problems encountered with vehicles to dispatch.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Filed vehicle logs, cargo records or billing statements according to company regulations.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.

United Parcel Service, UPS

Victorville, CA

09.2007 - 02.2010

Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution.
Resolved conveyor system issues by clearing jams and blockages.
Braced, padded and supported items in packages to prevent shifting and damages.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Used scanners to track parcel information, condition or receipt.

Wired Communication

Hesperia , CA

05.2006 - 02.2008

Logged service calls and closed work orders by recording issues resolved and services provided.
Gained customer approval of installation specifics, including dish location, before beginning work.
Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.
Installed in-home devices, programmed settings and trained customers on basic use.
Set up internet services, placed routers and configured WiFi access.
Communicated with customers to explain installation process and ideal satellite dish placement.
Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Climbed poles and ladders to install, maintain or inspect equipment.
Ran wires between components and to outside cable systems.
Laid out cabling plans and ran through buildings to desired locations.

T-Mobile

Hesperia , CA

04.2006 - 09.2007

Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Answered product questions with up-to-date knowledge of sales and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Received and displayed product shipments on store retail shelves upon delivery.