Jonathan Ramos
Lincoln,NE
Summary
Dynamic professional with a proven track record in HVAC Project Management, enhancing productivity by resolving bottlenecks and implementing effective solutions. Excelled in teamwork and problem-solving, achieving high customer satisfaction through rigorous quality control. Skilled in Zoom Software and known for a friendly, positive attitude. Demonstrated ability to adapt to new technologies and lead projects to successful completion.
Overview
13
13
years of professional experience
Work History
HVAC Project Management
Subzero
11.2016 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
Production Manager
Watchtower
10.2014 - 11.2016
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Data Management Specialist
San Antonio ISD
01.2012 - 10.2014
- Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
- Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
- Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
- Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with contract closeouts.
Education
Computer Information Systems
The University of Texas At San Antonio
San Antonio, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled in Zoom Software Usage
Timeline
HVAC Project Management
Subzero
11.2016 - 04.2025
Production Manager
Watchtower
10.2014 - 11.2016
Data Management Specialist
San Antonio ISD
01.2012 - 10.2014
Computer Information Systems
The University of Texas At San Antonio
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