Jonathan Rene
Gretna,LA
Summary
A God fearing man who has excelling in business development and sales, alongside exceptional relationship building. With my time as an Account Executive New Orleans Saints and Pelicans.
Demonstrated leadership in managing client relationships, while making positive impressions at networking events. who also has skilled in decision-making and leadership, all while consistently achieving high customer satisfaction and operational excellence.
Overview
13
13
years of professional experience
Work History
Account Executive
New Orleans Saints and Pelicans
New Orleans, LA
06.2021 - 11.2024
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Identified potential new customers through research of industry trends and competitive analysis.
- Attended networking events to build relationships with potential customers.
- Participated in training sessions on topics related to sales techniques or industry regulations.
Valet Property Manager
Parking Management Services
New Orleans, LA
12.2014 - 06.2021
- Provided leadership by setting an example with professional attitude and work ethic.
- Organized special events and provided valet services as needed during peak times or holidays.
- Assisted guests with luggage when needed, while providing courteous service to each visitor.
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Created weekly schedules for staff members based on anticipated occupancy levels.
Assistant Manager
Gambino's Bakery
Metairie, LA
08.2013 - 11.2014
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Handle cash transactions accurately using a register or automated system.
Banquet Captain
Embassy Suite Hotel
New Orleans, LA
12.2011 - 11.2014
- Assisted in setting up banquet tables, chairs, and linens for events.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Maintained inventory of banquet equipment such as china, flatware, glassware.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Trained new banquet staff on service standards, procedures, and company policies.
- Stocked service stations with ice, napkins and straws.
- Served food and beverages to customers.
Education
Business Administration
University of New Orleans
New Orleans, LASome College (No Degree) - Process Technology
Nunez Community College
Chalmette, LAHigh School Diploma -
West Jefferson
Harvey04-2014
Skills
- Business development and sales
- Operations
- Relationship building and management
- Managing client relationships
- Networking
- Decision-Making
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Public Speaking
- Providing leadership
- Scheduling
- Positive and professional
- Escalation management
References
References available upon request.
Timeline
Account Executive
New Orleans Saints and Pelicans
06.2021 - 11.2024
Valet Property Manager
Parking Management Services
12.2014 - 06.2021
Assistant Manager
Gambino's Bakery
08.2013 - 11.2014
Banquet Captain
Embassy Suite Hotel
12.2011 - 11.2014
Business Administration
University of New Orleans
Some College (No Degree) - Process Technology
Nunez Community College
High School Diploma -
West Jefferson
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