Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
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Jonathan Renner

Austin,TX

Summary

Strong problem solving, organizational, and communication skills. Successful working in groups and independently, with the ability to adapt to fast paced environments, while practicing great attention to detail. Maintain a positive attitude while providing a high level of care for both internal and external clients.

Overview

16
16
years of professional experience

Work History

Project Coordinator - Sales Support

Kompan, Inc
02.2020 - Current
  • Specialize daily in processing quotes and orders for 80+ direct sales and 15+ Agency Partners in CRM - Dynamics 365 BC and Navision
  • Research and obtain project documents and certifications within intranet and industry sites
  • Relaying production specifications to the manufacturer team in EU via our ERP systems
  • Spearhead sales and agencies designs to ensure safety and compliance to design and production teams
  • Oversees projects transition to our installation team and field project managers
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Account creation and verification.

Senior Client Order and Account Specialist

Mood Media
07.2016 - 02.2020
  • Principal support for Administration Department
  • Ran reports and KPIs to enhance team goals
  • Developed (SOPs) for different department procedures
  • Nominated as Superuser for company wide CRM and Oracle Service Cloud software expansion and rollout
  • Partnered with team in new product launch, training, and processes, for Project Harmony and Profusion music devices in Unity
  • Created contracts for service purchases generating RMR
  • This included current sales, recontracts, and service / product upgrades
  • Managed Platinum level clients with service contracts as well as product sales within Oracle database and ordering systems
  • Aligned with multiple departments to ensure efficient and prompt fulfillment for projects.
  • Assisted in development of training materials for new Account Specialists, fostering a cohesive team environment.

Label Copy Coordinator - Release Planning

Sony Music Entertainment
09.2008 - 06.2014
  • Crafted meta data entry, analysis, and maintenance that generated digital and physical products
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Conducted product and asset research
  • Coordinated with producers and staff to ensure correct information
  • Volunteered as superuser for developmental team and asset system, GRAS
  • Partnered with Archives Department for the 1960s Copyright Research Project
  • Initiated DVD data entry and cue sheet creation
  • Identified songs on various music DVDs and submitted them for digital production and copyright royalty collections.

Education

Bachelor of Arts - Music Business And Management

Berklee College of Music
Boston, MA

Skills

  • Resource Coordination
  • Flexible and Adaptable
  • Quote Preparation, Order Management
  • Attention to Detail
  • Microsoft Outlook and Office, Teams
  • Google Docs, Adobe Acrobat
  • Dynamics 365 BC, Navision
  • GRAS, AOMA, DX, GRPS, EOM
  • JIRA
  • Oracle EBS, Oracle Service Cloud
  • Unity, Harmony

Interests

Drummer and Musician, Food, Spray Paint Art, Used Vinyl

Timeline

Project Coordinator - Sales Support

Kompan, Inc
02.2020 - Current

Senior Client Order and Account Specialist

Mood Media
07.2016 - 02.2020

Label Copy Coordinator - Release Planning

Sony Music Entertainment
09.2008 - 06.2014

Bachelor of Arts - Music Business And Management

Berklee College of Music

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Jonathan Renner