Dedicated healthcare helper experienced in patient transportation and support. Proven ability to assist nursing staff during busy shifts and communicate effectively with patients. Eager to contribute to a collaborative team environment.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Patient Transporter
MercyOne Medical Center
Des Moines
09.2024 - Current
Transported patients safely between departments using wheelchairs and stretchers.
Assisted nursing staff with patient transfers during busy shifts.
Communicated effectively with patients to ensure comfort during transport.
Followed safety protocols to prevent injuries during patient handling.
Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
Barista
MercyOne Medical Center
Des Moines
05.2022 - 09.2024
Prepared a variety of coffee beverages using espresso machines and brewing equipment.
Maintained cleanliness and organization of the coffee shop area throughout each shift.
Assisted customers with menu selections and provided excellent customer service.
Operated cash register and handled transactions accurately with attention to detail.
Collaborated with team members to ensure efficient workflow during peak hours.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Associate of Applied Science - Fire Science Technology
Des Moines Area Community College
Ankeny, IA
05-2027
High School Diploma -
East High School
Des Moines IA
05-2025
Skills
Patient handling
Effective communication
Team collaboration
Healthcare systems
Problem-solving abilities
Critical thinking
Basic life support certification
Languages
Spanish
Limited
References
References available upon request.
Certification
Hazardous Materials Awareness and Operator-level Certification: Expected Dec. 2025
Timeline
Patient Transporter
MercyOne Medical Center
09.2024 - Current
Barista
MercyOne Medical Center
05.2022 - 09.2024
Associate of Applied Science - Fire Science Technology