Jonathan Rhodes
Chesapeake,VA
Summary
Well-qualified Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Realtor
The Bryant Group Real Estate Professionals
10.2020 - Current
- Built lasting relationships with clients through proactive outreach, excellent communication, personalized service, and dedication to their needs.
- Assisting clients in the purchase or sale of real estate with a focus on ethics and a fiscal responsibility to the client
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Negotiating offers of sale for homebuyers and sellers
- Assisting clients with knowledge of loan products and potential grants with assistance from preferred lending partners
- Marketing listings using circle prospecting, social media and open houses
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Hosting semi annual client events to provide value and build future business.
Assistant General Manager
WAWA
10.2019 - 09.2023
- Recruitment, training and retention of service staff in various levels to help promote the corporate culture indicative of WAWA's standards
- Accurate Handling of cash deposits in excess of 60k at any given time
- Purchasing of product orders in excess of 20k at any given time
- Inventory controls weekly to assist with loss prevention and to ensure portion controls are in line with company benchmarks
- Performing consistent customer outreach to those who have experienced a visit beneath company standards.
- Conducting routine safety and food quality audits to ensure the highest level of customer experience and safety at all times
General Manager
Little Caesars
08.2016 - 10.2019
- Recruiting, hiring and developing staff in various levels to help promote the corporate culture needed to help the business thrive
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Performing routine cash handling, food quality and sanitation audits per company standard
- Reaching out to guests who issue a cry for help when we fail to meet our standards of excellence
- Preparing and sending daily, weekly and quarterly financial reports to Director of Operations
- Accurate handling of cash deposits in excess of 5k at a time.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Moe's Southwest Grill
03.2014 - 08.2016
- Hiring, training, and scheduling of up to 25 employees at any given time
- Ordering and inventory of over ten thousand dollars of product a week
- Maintaining a safe work environment for staff members as well a friendly dining experience for each and every guest
- Anticipating needs of guests to ensure the highest level of customer service
- Entering payroll and creating weekly sales spreadsheets for forecasting purposes
- Working in position with team members to ensure quality control and maintain employee morale
- Performing bi-monthly sanitation audits to ensure the highest level of cleanliness and food safety
- Performing minor equipment repairs when applicable to lower maintenance costs
- Accurate handling of cash deposits in excess of 5k at a time.
Education
Associates Degree, Applied Science -
ECPI College of Technology
Norfolk, VA01.2010
Skills
- Relationship Building
- Branch operations
- Customer Satisfaction
- Client Relationship Management
Timeline
Realtor
The Bryant Group Real Estate Professionals
10.2020 - Current
Assistant General Manager
WAWA
10.2019 - 09.2023
General Manager
Little Caesars
08.2016 - 10.2019
General Manager
Moe's Southwest Grill
03.2014 - 08.2016
Associates Degree, Applied Science -
ECPI College of Technology
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