Jonathan Richards
Lakeland,FL
Summary
Accomplished Senior Business Data Analyst with a proven track record at DHL Supply Chain, enhancing operational efficiency through expert data analysis and business intelligence solutions. Skilled in SQL Programming and stakeholder management, successfully developed and implemented strategies that significantly improved decision-making processes. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Senior Business Data Analyst
DHL Supply Chain
09.2022 - Current
- Provided evaluative judgment based on analysis of information in complicated and unique situations and contributed to formulation of standards and strategies for functional areas.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Designed and developed data over 50 pipelines to acquire, clean and process data from multiple sources.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Implemented business intelligence solutions to increase operational efficiency.
- Optimized data access and storage to improve performance of analytics systems.
- Developed complex dashboards and reporting tools to track business performance metrics.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
Business Operations Analyst
DHL Supply Chain
09.2021 - 09.2022
- Contributed to annual budget preparation by providing variance reporting and analysis.
- Gathered, documented, and modeled data to assess business trends.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Developed systemic reporting to enhance management visibility to operational metrics and KPI's.
Education
Bachelor of Arts - Global Business
University of South Florida
Tampa, FL05.2021
Skills
- SQL Programming
- Data Warehousing
- Advanced Excel
- Business Intelligence
- ETL development
- KPI Tracking
- Data Mining
- Data Analysis
- Data Mapping
- Forecasting and planning
- Operations Management
Eagle Scout
Earned and Recognized Eagle Scout of the Boy Scouts of America
Timeline
Senior Business Data Analyst
DHL Supply Chain
09.2022 - Current
Business Operations Analyst
DHL Supply Chain
09.2021 - 09.2022
Bachelor of Arts - Global Business
University of South Florida