Jonathan Richardson
Trumann,AR
Summary
Seasoned Information Technology Manager knowledgeable about infrastructure, security, and operations management. Proactive and decisive leader with 13 years of related experience. Analytical and skilled in driving efficiency and productivity through development, delivery and support of strategic plans.
Overview
21
21
years of professional experience
Work History
Medical Information Systems Manager
NEA Baptist Clinic
Jonesboro, AR
2016 - Current
- Supported IT application development, application support, system integration and system administration projects.
- Oversaw Information System projects, including requirements analysis, milestone management and stakeholder relations.
- Connected with customers to explain system changes and integrate customer feedback into improvement processes.
- Managed 5 Information Systems Generalists, Business Applications Analysis, and Clinical Applications Specialists.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
EMR Analyst / Software Developer
NEA Baptist Clinic
Jonesboro, AR
02.2012 - 2016
- Implemented EHR application workflows to new and existing clinical locations and personnel
- Provided Tier 2 EHR application and workflow support
- Managed and maintained legacy EHR applications
- Developed and maintained EHR application interfaces
- Developed and maintained web-based intranet applications
- Provided Tier 3 support for internally developed applications
- Trained employees in the use of intranet and EHR software
Software Implementation Consultant
HcTech Consultling Inc
Franklin, TN
12.2011 - 01.2012
- Configured EHR software
- Provided Pre Go-Live Support for EHR software
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Software Developer
NEA Baptist Clinic
Jonesboro, AR
07.2011 - 11.2011
- Conducted full lifecycle software development in multiple software environments.
- Developed production, test and beta websites using various software programs.
- Modified existing software systems to enhance performance and add new features.
- Collected and defined customer requirements to produce product scopes.
- Documented technical specifications and project testing methods for future reference and other assignments.
- Created technical workflows in wiki to support education and training of newly hired employees.
EMR Administrator
NEA Baptist Clinic
Jonesboro, AR
07.2008 - 07.2011
- Oversaw EHR application implementation, application support, system integration and system administration.
- Oversaw EHR applications projects, including requirements analysis, milestone management and stakeholder relations.
- Connected with customers to explain system changes and integrate customer feedback into improvement processes.
- Managed 2 Clinical Applications Specialists.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided Tier 2 technical support for the EHR application
- Trained employees in the use of intranet and EHR software
Software Developer
NEA Clinic
Jonesboro, AR
09.2003 - 07.2008
HcTechConsulting
- Developed and maintained web-based intranet and internet applications
- Designed and updated corporate web sites
- Configured and maintained FreeBSD servers
- Trained employees in the use of intranet and EHR software
- Developed new EHR interfaces utilizing the IDX ConnectR interface engine
- Provided Tier 1 help desk support
Education
Bachelor of Science - Management Information Systems
Arkansas State University
State University, AR12.2003
Skills
- TWI Job Relations
- TWI Job Instruction
- Baptist Management System Huddle Board Creation
- Analytical and Systemic Thinking
- Project coordination
- Scope definition
- Communication
Timeline
EMR Analyst / Software Developer
NEA Baptist Clinic
02.2012 - 2016
Software Implementation Consultant
HcTech Consultling Inc
12.2011 - 01.2012
Software Developer
NEA Baptist Clinic
07.2011 - 11.2011
EMR Administrator
NEA Baptist Clinic
07.2008 - 07.2011
Software Developer
NEA Clinic
09.2003 - 07.2008
Medical Information Systems Manager
NEA Baptist Clinic
2016 - Current
Bachelor of Science - Management Information Systems
Arkansas State University
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