JONATHAN RICHARDSON
Midwest Express Inc
Raymond,US
25
years of professional experience
In the face of rapidly evolving and changing markets, dedicated team player with expertise in continuous process improvements. Strategic planner and operational leader with a track record of increasing organizational performance, productivity, efficiency, and profitability.
Work History
Warehouse Forklift Operator
3 Years 3 Months- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Material Handler/Forklift Operator
5 Months- Solved quality issues, improved operations, and provided excellent customer service
- Pushed for operational changes that resulted in cost savings and higher profit margins
- Developed team communications and information for shift meetings
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
International Shipper
9 Months- Customer needs were identified and communicated to supply chain capacity and quality teams
- Oversaw site investigations, reported problems, and escalated those that needed more help
- Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands
- Set aggressive goals for employees in order to boost motivation and drive company success
- Streamlined and monitored quality programs to avoid overdue compliance activities
- Was in charge of [Area of expertise]'s internal operational standards and productivity targets
- Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency
Material Handler Team Lead
14 Years- Management recognized me for providing outstanding customer service
- Worked with others to brainstorm new warehouse design possibilities
- Created agendas and communication materials for team meetings
- Was in charge of vendor relationships in order to support the supply chain and keep product quality high
- Considered individual product requirements and accessibility needs to maximize the efficiency of warehouse storage areas
- Tracked inventory, conducted cycle counts and audits, and resolved issues to keep accurate records
- Educated employees on material handling procedures in order to reduce shipping times
- Developed a reputation for punctuality and hard work
- Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements
- Checked incoming shipments for quality and quantity, and I returned any items that were not acceptable to suppliers for a refund or replacement
- Was in charge of day-to-day shipping and receiving, overseeing an average of 400 per 24-hour period
- Maintained accurate order and shipment forms as well as inventory documentation to ensure timely material flow
- Increased customer satisfaction by coming up with new ways to solve problems
- Prepared inventory for shipment by affixing tags and labels and completing shipment documents in order to expedite delivery to the correct customers
- Saved money by developing functional solutions to problems
- Provided excellent service and attention when dealing with customers face-to-face or over the phone
Steel Fabricator
5 Years 1 Month- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety
- Had an excellent attendance record and was always on time for work
- All welded projects were inspected for alignment with blueprint specifications
- Used welding equipment and tools to safely complete predetermined operations
- Identified non-compliance issues with equipment and production and notified the foreman to help resolve them
Education
High School
Certification Tool And Die Maker - Machinist
Skills
Adaptable
Results-oriented
Hands-on
Seasoned
Dependable
Skilled
Safety measures
Microsoft Office
Multi-Task Management
Quick learner
Budgeting
Heavy lifting
Positive learning process
Creative problem solving
Customer satisfaction
Conflict and dispute resolution
Proficiency in Inventory control
Internal auditing
Supply replenishment
File/records maintenance
Time management skills
Domestic and International Experience
Customer service
Timeline
Warehouse Forklift Operator
Midwest Express Inc
07.2023 - CurrentRead More
Material Handler/Forklift Operator
Ceva Logistics
02.2023 - 07.2023Read More
International Shipper
Honeywell
04.2021 - 01.2022Read More
Material Handler Team Lead
Jeld-Wen
04.2007 - 04.2021Read More
Steel Fabricator
Suburban Steel Supply Co.
03.2002 - 04.2007Read More
Licking County Ctech
Certification Tool And Die Maker from Machinist
Read More
Newark High School
High School
Read More