Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Richter

Janesville,WI

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

9
9
years of professional experience

Work History

Night Shift Manager

ABC Supply Company
04.2024 - Current
  • Maintained accurate records of employee time cards, payroll, and performance reviews.
  • Supervised and trained night shift staff, providing guidance, support, and feedback to ensure high performance and productivity.
  • Worked with leadership team to identify and implement action plans to prevent reoccurrence of customer issues.
  • Analyzed data from reports generated to identify areas of improvement or opportunity.
  • Demonstrated ability to manage and motivate a team of night shift employees.

Location Manager

Forward Air/ Hub Group
08.2021 - 03.2024
  • Improved location rank within company from 127th to 41st by providing guidance, training, and support in order to meet company objectives
  • Developed and implemented operational procedures to ensure quality standards are met
  • Monitored and improved efficiency of processes, team performance, and customer service
  • Maintained accurate inventory records to track stock levels and minimize costs
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.

Operations Manager

Ashley Furniture Inc.
02.2021 - 07.2021
  • Established goals and provided direction to lead the team toward the achievement of company goals
  • Delegated work to staff, setting priorities and goals
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Created corrective actions based on adverse KPI trends
  • Collaborated with team leaders on quality audits
  • Presented performance and productivity reports to supervisors
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Function Manager

Walgreens Distribution
07.2018 - 02.2021
  • Developed and implemented standard operating procedures partnering with our CI team to improve workflow
  • Identified areas of improvement and developed strategies to increase efficiency
  • Monitored staff performance and provided feedback for improvement
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress
  • Prepared reports on operational performance metrics and presented them to management team
  • Managed and motivated employees to be productive and engaged in work.

Operations Supervisor II

Dollar General Distribution Center
09.2016 - 07.2018
  • Managing an Outbound department within a 900 thousand square foot Distribution Center with 3 salaried supervisors and 55+ hourly team members to complete daily volume of 430K
  • Delegated work to staff, setting priorities and goals
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
  • Planned and led team meetings to review business results and communicate new and ongoing priorities
  • Recruited and trained new employees to meet job requirements

Education

GED -

Blackhawk Technical College
Janesville, WI
05.2001

Six Sigma Green Belt -

Educate 360
Beloit, WI
04.2025

Principles of Leadership Excellence Certificate -

MRA
Waukesha, WI
06.2014

Skills

  • Continuous Improvement
  • Inventory Management
  • Workforce Management
  • Data Entry
  • Shipping and Receiving
  • Forklift Operation
  • Workplace safety
  • Reporting skills
  • Operations management

Timeline

Night Shift Manager

ABC Supply Company
04.2024 - Current

Location Manager

Forward Air/ Hub Group
08.2021 - 03.2024

Operations Manager

Ashley Furniture Inc.
02.2021 - 07.2021

Function Manager

Walgreens Distribution
07.2018 - 02.2021

Operations Supervisor II

Dollar General Distribution Center
09.2016 - 07.2018

GED -

Blackhawk Technical College

Six Sigma Green Belt -

Educate 360

Principles of Leadership Excellence Certificate -

MRA

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Jonathan Richter