Jonathan Rideout
Ephrata,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Delivery Driver/ Warehouse Worker
Lb Water
Ephrata PA
06.2021 - 09.2023
- Pull orders to be delivered to customers
- Check in and put away new stock as it arrives
- Double-check orders to ensure order accuracy and load in on the truck
- Deliver orders to the customer
- Help walk-in customers.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
General Manager
Advanced Auto Parts
Palmyra PA
04.2010 - 06.2021
- Maintained an organized and stocked store
- Developed and adjusted work schedules for staff
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Delegate tasks to team members
- Ensure the completion of weekly tasks and training
- Performed closing duties and ensured readiness for the following day.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Camp Counselor
Camp Ladore
Waymart PA
05.2011 - 09.2012
- Spiritual Leader
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
Driver
PDX
Wilmington DE
06.2010 - 10.2010
- Delivered auto parts to automotive professionals
- Received and processed commercial payments.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Commercial Sales Representative
Auto Zone
Philadelphia PA
03.2009 - 04.2010
- Processed and handled commercial accounts
- Gathered and processed commercial sales
- Maintained commercial sales volume
- Delivered commercial parts and products
- Recruited new commercial accounts
- Recorded closing figures.
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Developed strategic sales plans for achieving quarterly and annual targets, resulting in consistent sales growth.
- Provided exceptional customer service, addressing client concerns promptly and effectively.
- Managed a portfolio of high-value accounts, ensuring timely follow-ups and maintaining strong relationships.
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Utilized data analysis tools to monitor sales performance metrics, identifying areas of improvement for future strategies.
- Mentored junior sales representatives on best practices while fostering a collaborative team environment.
Floor Supervisor
McDonalds
Philadelphia PA
06.2003 - 03.2009
- Trained new hires on company procedures
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Prepared food and maintained food hygienic safety
- Responsible for maintaining a safe and clean environment.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Education
High School Diploma -
John Bartram High School
Philadelphia, PA06.2009
9-week business networking and entrepreneurship program -
Project Great Potential
Philadelphia, PA05.2008
Skills
- Effective Communication
- Record Keeping
- Conflict Resolution
- Decision Making
- Professionalism
- Problem-Solving
- Client Relationship Management
- Positive Attitude
- Forklift Operation
- Strong Work Ethic
- Valid CDL Driver's License With Class A Endorsement
Timeline
Delivery Driver/ Warehouse Worker
Lb Water
06.2021 - 09.2023
Camp Counselor
Camp Ladore
05.2011 - 09.2012
Driver
PDX
06.2010 - 10.2010
General Manager
Advanced Auto Parts
04.2010 - 06.2021
Commercial Sales Representative
Auto Zone
03.2009 - 04.2010
Floor Supervisor
McDonalds
06.2003 - 03.2009
High School Diploma -
John Bartram High School
9-week business networking and entrepreneurship program -
Project Great Potential