Jonathan Rider
Middleboro,MA
Summary
Versatile Information Technology Executive with 30 years helping companies optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals.
Overview
42
42
years of professional experience
Work History
Global Director Technology
Rue Gilt Groupe
07.2021 - Current
- Leading technology, Security, Network, Cloud and engineering groups enabling safe online shopping for millions of products and customers
- Completely reorganized team to create 50% more efficient delivery of applications and service and support
- Created exceptional internal relationships, saving over $1M in internal and external resources while delivering before schedule
- Handled all budgets, contracts, and expenses for the division, saving significant costs by renegotiation and contract cleanup.
- Drove improvements to labor management in order to reduce expenses and increase business profits.
- Established worldwide Security and employee usage policies.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Reduced operational risks while organizing data to forecast performance trends.
Executive Technology Consultant, VCIO, CISO
Self-employeed
01.2021 - 06.2021
- Consulting with product retail healthcare technology, analyzing their market-to-purchase processes with online payments, apps, and social media, finding process improvements, and evaluating long-term use of new systems for rapid business growth
- Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
- Managed IT staff monitoring and diagnosing server and data center problems and design and implementation of new data center technologies.
- Mapped and reviewed current security processes and systems and partnered with all business groups and reworked to achieve full security posture
- In partnership with internal and external resources, architected a next-generation AWS cloud container infrastructure platform to allow flex and growth while exceeding all regulatory needs, business continuity, and security
- Call center cost models, process models, project plans (agile) and implemented these systems to ensure products, employees and customers were provided a streamlined, accurate, reportable end-to-end user experience.
Vice President, CIO/CISO
MariMed, Inc
02.2018 - 12.2020
- Invited to provide independent technology consulting and was quickly appointed VP
- Personally evaluated and transformed every aspect of technology from legacy systems
- Created a multi-state ERP platform with digital, cloud, and integrated data, BtoB, BtoC, and wholesale, permitting a 100% flawless transition in COVID times
- In doing so, saved $5M+ annually
- Designed and submitted a new compliance-reporting platform exceeding HIPAA, SOX, and MA Cannabis Control Commission standards
- Designed and implemented comprehensive card-based purchasing systems paving the way for state-level cannabis banking
- Created POS kiosk systems for cross-border multistate sales
- Implemented and designed warehousing and 3PL operational systems in the US, EMEA, and APAC.
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
Senior Vice President, COO/CIO
SeaChange International
03.2016 - 01.2018
- Recruited by the CEO to serve as their first-ever CIO
- Utilized Six Sigma skills to conduct a comprehensive evaluation of call center, support and revenue, and engineering applications, and identified many deficiencies, inefficiencies, and erroneous outputs
- Assembled an expert Team and led the re-engineering for every product
- Established Jira as the single engineering platform building Tiger teams to solve significant problems
- Further, evaluated and eliminated offshore support in Manilla and Eindhoven, and orchestrated many other global and local initiatives producing substantial savings
- In collaboration with the CEO, identified, vetted, and conducted the acquisition of a new engineering team in Warsaw
- These modifications and innovations resulted in transforming a $40M/year loss into a $14M/year gain
- Personally renegotiated customer contracts and engaged top CEOs of global companies to ensure mutually advantageous terms
- Adapted global security and data standards, to exceed SOX, ISO, and public audit requirements
- Following these successes, was unanimously appointed COO by the Board
- Completely revised the roadmap to encompass these new structures
- Created first-ever inside sales and marketing teams and contributed to a 400% increase in sales.
Senior Vice President, CIO
Dynatrace
01.2014 - 01.2016
- Provided a range of multi-portfolio business strategy and operations leadership plans
- Led the transformation required by the splitting of 2 key Thoma Bravo businesses: Dynatrace and Compuware
- Enrolled all stakeholders, including the Holding Company, the Board, the C-Suite, and the staff
- Completely transformed to new ERP, Sales, Staffing, and CRM platforms
- Dissolved unneeded real estate holdings and dismissed expensive and unproductive consultants
- Promoted, reassigned, or released numerous employees
- Thoroughly redeveloped financial and technical infrastructure, communications, and HR processes, both Stateside and in 20 offices globally
- Supervised the Transformation Team of 70+ employees working full-time over 18 months to complete the moves
- All operations were maintained throughout the transition and both companies met all sales quotas, software development targets, and software and technical support obligations.
U.S. Army Chief Warrant Officer 3
01.1983 - 01.1990
- In a career spanning 7 years, served as a Helicopter Pilot and Military Instructor
Education
Certificate - Information Security plus, CISSP
Villanova University
Villanova, PA06.2006
MBA - E-Business
University of Phoenix
Phoenix, AZ05.2006
Six Sigma Black Belt/ Six Sigma Green Belt -
Villanova University
Villanova, PA05.2004
BS - Aeronautics
Embry Riddle Aeronautical University
Daytona Beach, FL06.2000
Skills
- Facilitating swift and coherent adoption of systems, standards, processes, and engineering methods to create an immediate impact on product growth
- Committed highest standards of technology utilizing operational efficiency, certified security credentials, and regulatory compliance
- Deep hands-on experience as well as managing global leaders, directors, and VPs, including offshore/near-shore engineers and technicians Review, developed, transformed consistent, cost-effective processes
- Personally built, maintained, and enhanced collaborative partnerships within the company and with clients and external vendors
- Certified online security professional with over 20 years of experience
- Mobile Application Development
- Big Data Management
- IT risk management
- Client Relationship Management
- Technical Support
- Network Security
- Network security solutions
Timeline
Global Director Technology
Rue Gilt Groupe
07.2021 - Current
Executive Technology Consultant, VCIO, CISO
Self-employeed
01.2021 - 06.2021
Vice President, CIO/CISO
MariMed, Inc
02.2018 - 12.2020
Senior Vice President, COO/CIO
SeaChange International
03.2016 - 01.2018
Senior Vice President, CIO
Dynatrace
01.2014 - 01.2016
U.S. Army Chief Warrant Officer 3
01.1983 - 01.1990
Certificate - Information Security plus, CISSP
Villanova University
MBA - E-Business
University of Phoenix
Six Sigma Black Belt/ Six Sigma Green Belt -
Villanova University
BS - Aeronautics
Embry Riddle Aeronautical University
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