Jonathan Ritzinger
Minnetonka,MN
Summary
Motivational Supervisor with 21 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline.
Overview
23
23
years of professional experience
1
1
Certification
Work History
FAC Manager
XPO
Burnsville, MN
12.2021 - Current
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Identified opportunities to reduce cost and improve productivity.
- Consistently met company and department objectives within budget and time constraints.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Enforced policies and procedures for entire logistics team.
- Have extensive knowledge of Inbound and Outbound operations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
Supervisor
UPS
Maple Grove, MN
06.2002 - 09.2021
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Conducted employee evaluations and reviews.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Enhanced group productivity [Number]% by developing and implementing new strategies.
- Delegated work to staff, setting priorities and goals.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Planned and optimized warehouse work processes to improve fulfillment system efficiency.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Osseo Senior High School
Osseo, MN06.2002
Skills
- Processes and procedures
- Goal-oriented
- Contract development and management
- Systems and automation applications
- Issue and conflict resolution
- People skills
- Computer skills
- Reliable and trustworthy
- Flexible
- Friendly, positive attitude
Certification
UPS management school
UPS driving school
XPO university
XPO FOS training school in Ann Arbor
Timeline
FAC Manager
XPO
12.2021 - Current
Supervisor
UPS
06.2002 - 09.2021
High School Diploma -
Osseo Senior High School
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