Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Jonathan Rivera

East Stroudsburg,PA
Jonathan Rivera

Summary

Experienced in advertising and marketing copy. Researching and creating content using the most up-to-date resources. Proven success in conceptualizing, developing and writing content that engages readers and builds interest brand.

Interviewing clients to create content that best represents their business. Social media management experience. Detail-oriented, perceptive and systematic in reviewing text and updating content. Strong promotional, customer relations and problem-solving abilities.

Overview

10
years of professional experience

Work History

Grid Media Group
Santa Fe, NM

Content Writer
01.2023 - 08.2023

Job overview

  • Copywriter's role was to write thoroughly researched copy using the latest journalistic resources to further a client's internet advertising strategy.
  • Brainstormed, researched and contributed content ideas that appealed to the target audience.
  • Edited and proofread content to verify proper grammar, quality and consistency with AP style.

Health Network Labs
Allentown, PA

Customer Service Representative
09.2020 - 12.2022

Job overview

  • Promoted satisfaction with healthcare services by assisting patients with inquiries.
  • Answered incoming calls and emails, providing frontline customer support or assistance with healthcare services.
  • Acted as the point of contact between patients and
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Hibu
King of Prussia, PA

Web Copywriter
12.2013 - 08.2019

Job overview

  • Responsibilities include interviewing clients to assess their goals for their customer-facing website and writing compelling copy for the website.
  • Wrote copy for client advertising campaigns.
  • Answered clients' questions and assisted in updating their website and web advertising materials.

Education

Penn State University
Reading, PA

Bachelor of Arts from Professional Writing
12.2012

University Overview

Skills

  • Consistent Brand Messaging
  • Content Marketing
  • Promotional Marketing and Advertising
  • Advertising Trends Review
  • Clear Communication
  • Work Prioritization
  • Draft Writing
  • Database Interface and Query Software
  • Marketing Strategies
  • Creative Thinking
  • Copy Changes
  • Product-Specific Writing
  • Google Drive
  • Advertising Copy
  • Complex Problem Solving
  • Critical Thinking
  • Promotional Material Development
  • Article Writing
  • Product Advertisements
  • Research and Interviews
  • Grammar Comprehension

Timeline

Content Writer
Grid Media Group
01.2023 - 08.2023
Customer Service Representative
Health Network Labs
09.2020 - 12.2022
Web Copywriter
Hibu
12.2013 - 08.2019
Penn State University
Bachelor of Arts from Professional Writing
Jonathan Rivera