Jonathan Rivera
Dallas,TX
Summary
To obtain a position where I can maximize my training experience, and program development skills; while contributing to the growth and success of a company.
Overview
7
7
years of professional experience
Work History
Maintenance technician / Sales assistance / Service Valet
Volvo Park Place
Dallas, USA
07.2023 - Current
- Company Overview: The availability to perform maintenance work on European cars and the availability to help salesmen prepared cars to be sold.
- Perform Maintenance work such as..
- Alignments
- Battery Replacement
- Oil changes
- Suspension work
- Tire Repairs
- Program Total Softwares
- Coolant flush service
- Turbo replacements
- O2 sensor Replacements
- Brake work
- Headlight Replacements
- Radiator Replacement
- Brake Flushed service
- Perform Sales Assistant
- Printing out labels for price on vehicle
- Prepare new cars in and checking new vehicles
- Communications with managers and team members
- Deliver clients cars and communication with them
- Service Valet
- Greeting customers to the service department
- Perform Shuttles and Delivery's
- Availability to communicate with clients
- Topping off vehicle fluids such as coolant and washer fluids, air pressure check
- The availability to perform maintenance work on European cars and the availability to help salesmen prepared cars to be sold.
Service Advisor
Tricolor Auto Group
Dallas, TX
09.2024 - 09.2025
- Assisted customers with vehicle inquiries and service recommendations.
- Coordinated service appointments to optimize workflow and efficiency.
- Explained service procedures and pricing to customers clearly and thoroughly.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Greeted customers and addressed their needs in a professional manner.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Ensured that all customer inquiries were handled promptly and accurately.
- Followed up with existing customers regarding past services performed on their vehicles.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Oversaw warranty counseling process to manage expense controls.
Packing Handler
Amazon
Irving, Texas
08.2023 - 08.2024
- Inspected products for quality and accuracy before packing.
- Organized and labeled packages for efficient warehouse flow.
- Utilized handheld scanners to track inventory and shipments accurately.
- Organized items in boxes according to size, weight, and type.
- Reported malfunctions or damages of equipment to supervisor immediately.
- Verified accuracy of orders before shipment was released from warehouse facility.
- Maintained a clean and safe working environment at all times.
- Wrapped items in protective materials to prevent damage during transit.
Maintenance
Firestone complete Auto care
Spring Valley, USA
01.2019 - 01.2022
- Perform Alignments service
- Perform Brake work service
- Maintenance Repair such as
- Battery Replacement
- Oil changes
- Cabin and air filter replacements
- Suspension work
- Flat repairs
Education
Automotive Technology -
Lincoln Technical Institute
Grand Prairie, TX07.2019
High School Diploma -
Molina High School
Dallas, TX08-2018
Skills
- Electrical diagnostics
- Multimeters and continuity testers
- Diagnostics and repair of mechanical and hydraulic brake systems
- Rotor resurfacing
- Service standards and requirements research
- Diagnoses of engine concerns
- Disassemble, inspect, troubleshoot, service and reassemble gasoline engines
- Diagnostics, troubleshooting, service and repair of automatic transmissions and transaxles
- Diagnostics and repair of front wheel and rear wheel drive transmission and drive line components
- Diagnostics and repair of front wheel and rear wheel drive steering and suspension components
- Diagnostics and repair of electrical systems and electronic circuits
- Air induction systems, superchargers and aftermarket turbochargers
- Diagnostics of gasoline fuel systems
- Diagnostics of air conditioning and heating systems
- Diagnostics and repair of electrical engine and control systems
- Replacement and repair of air conditioning and heating systems
- Soldering
- Customer service
- Attention to detail
- Parts ordering
Previous Work Experience
- Firestone Complete Auto Care, Maintenance, Spring Valley, TX, 02/12/20, 2022, Alignments service, Brake work, Maintenance Repair such as Battery Replacement, Oil changes, Cabin and air filter replacements, Suspension work, Flat repairs
- Volvo Park Place, Maintenance technician Dallas, TX, 07/20/23, Perform Alignments, Battery Replacement, Oil changes, Suspension work, Tire Repairs, Program Total Softwares, Coolant flush service, Turbo replacements, O2 sensor Replacements, Brake work, Headlight Replacements, Radiator Replacement, Brake Flushed service, Communications with management and team,Greeting customers to the service department, Perform Shuttles and Deliveries, Availability to communicate with clients, Topping off vehicle fluids such as coolant and washer fluids, air pressure check
- Tricolor Auto group,
Core Knowledge And Specialized Skills
- Electrical diagnostics
- Multimeters and continuity testers
- Diagnostics and repair of mechanical and hydraulic brake systems
- Rotor Resurfacing
- Service standards and requirements research
- Diagnoses of engine concerns
- Disassemble, inspect, troubleshoot, service and reassemble gasoline engines
- Diagnostics, troubleshooting, service and repair of automatic transmissions and transaxles
- Diagnostics and repair of front wheel and rear wheel drive transmission and drive line components
- Diagnostics and repair of front wheel and rear wheel drive steering and suspension components
- Perform Alignments
- Diagnostics and repair of electrical systems and electronic circuits
- Air inductions systems, superchargers and aftermarket turbochargers
- Diagnostics of Gasoline fuel systems
- Diagnostics of Air conditioning and heating systems
- Removal
- Diagnostics and repair of electrical engine and control systems, replacement and repair of air conditioning and heating systems
- Soldering
- Customer service
- Attention to detail
Timeline
Service Advisor
Tricolor Auto Group
09.2024 - 09.2025
Packing Handler
Amazon
08.2023 - 08.2024
Maintenance technician / Sales assistance / Service Valet
Volvo Park Place
07.2023 - Current
Maintenance
Firestone complete Auto care
01.2019 - 01.2022
Automotive Technology -
Lincoln Technical Institute
High School Diploma -
Molina High School