JONATHAN Roberson
Kimberly,AL
Summary
Accomplished Information Technology Engineer well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operate to troubleshoot and fix concerns.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dev-Ops Security Engineer
Micro Focus
Kimberly, AL
05.2021 - Current
- Plan and conduct ISO 27001 compliance assessments for cloud services
- Perform risk and vulnerability assessments and provide results and recommendations to senior management
- Remediate over 10,000 vulnerabilities on 520 machines
- Led setup of McAfee server to monitor threats on 20 servers
- Manages live environment status page for 150 customers
Network Engineer
Peerless
BARKSDALE AFB, United States
01.2021 - 05.2021
- Managed 5 networks including 400 devices and maintained uptimes of 99%
- Created unit's first ticket tracking system with Microsoft Sharepoint
- Audited 40 users and 40 computers to ensure compliance with remote media regulations; produced 1600 line Excel sheet
- Rolled out 6 new updated images to 200 classified machines
Desktop Client Administrator
United States Air Force
Barksdale AFB, LA
03.2017 - 03.2021
- Utilized Remedy and Jira to enter, document, track, route, and resolve/close Tier 1 and Tier 2 trouble tickets
- Created Help Desk SharePoint site for 650 end users to access guides, documentation, and Standard Order of Procedures
- Supervised 8 member team in resolving of 1000 trouble tickets annually for 2050 communications equipment
- Planned and led team for Windows 10 migration encompassing 220 computers
- Set up $15K VTC conference room for 4-star US Air Force General
- Managed and accounted for $25 million communications equipment
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT08.2023
Associate of Science - Information Technology
Community College of The Air Force
Montgomery, AL04.2020
Skills
- Software support
- Cyber Security
- Security protocols
- Cyber Defense
- Information Assurance
- System/Network Administration
- C, Java, SQL
- Service Desk
- Dev-Ops
Relevant Systems and Applications
- AWS
- Windows Server 2008 R2/2012/2016
- Linux
- Windows 7/10
- Solaris
- Active Directory
- JIRA
- Office 2013/2016/365
- Nessus/Tenable
Certification
- CompTIA Project+: September 2020
- CompTIA Security+: August 2017
- CompTIA A+: July 2022
Security Clearance
Active Top Secret (SCI eligible): Next investigation August 2023
Timeline
Dev-Ops Security Engineer
Micro Focus
05.2021 - Current
Network Engineer
Peerless
01.2021 - 05.2021
Desktop Client Administrator
United States Air Force
03.2017 - 03.2021
Bachelor of Science - Information Technology
Western Governors University
Associate of Science - Information Technology
Community College of The Air Force
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