Jonathan Roberts
Springfield
Summary
Expert in conducting comprehensive audits and implementing effective improvement strategies. Evaluated documents and systems to ensure compliance with established standards, resulting in enhanced operational efficiency. Strong analytical and communication skills contributed to achieving optimal outcomes. Demonstrated ability to manage customer service, multitasking, and time management effectively.
Overview
3
3
years of professional experience
Work History
Audit Specialist
Russell Cellular
Battlefield
02.2025 - Current
- Performed comprehensive audit testing to ensure accuracy of financial statements and compliance with Generally Accepted Accounting Principles.
- Prepared detailed audit reports outlining findings and recommendations for corrective action.
- Evaluated the effectiveness of internal controls related to revenue recognition, accounts receivable, inventory, fixed assets, payroll, and cash management.
- Identified potential fraud by analyzing data trends and anomalies in financial information.
- Provided training to staff members on new auditing techniques or best practices.
Estimator
Burman Companies
Ozark
10.2023 - 01.2025
- Assist in relieving workload from Office Manager and Accounting, code mail and place in designated area, make phone calls to find subcontractors that might place a bid on construction projects
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Customer Service Desk Representative
Walmart
Ozark
11.2022 - 03.2023
- Ensure product is properly inventoried, all fridges and freezers are functional and to keep inventory area is clear of debris
- Take product out to customer when necessary, ensure quality of product and load into customer's vehicle
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Played a key role in departmental initiatives aimed at improving customer service standards, contributing to the overall success of the organization.
- Improved overall team performance by mentoring new hires and sharing best practices in customer service.
- Developed rapport with clientele through friendly yet professional demeanor, fostering long-term relationships with customers.
Prep Chef
Taziki's Mediterranean Grill
Little Rock
06.2022 - 10.2022
- Demonstrated exceptional time management by efficiently prioritizing tasks in high-pressure environments.
- Assisted in the preparation of salads, sandwiches and other foods as requested by customers or staff members.
- Prepared and cooked food items according to recipes and menus, adjusted seasoning of dishes to taste, and monitored food stock.
- Consistently adhered to recipes and plating guidelines to uphold food quality and presentation.
- Oversaw supply ordering and inventory management, ensuring sufficient stock while reducing waste.
- Achieved compliance with health regulations, resulting in outstanding inspection outcomes.
- Enhanced kitchen operations by optimizing food preparation processes and maintaining organized workspaces.
Education
Associate of Arts - Arts & Business
Ozark Technical Community College
true08-2027
High School Diploma -
CABOT HIGH SCHOOL
Cabot, AR05.2019
Skills
- Microsoft Office proficiency
- Email and phone communication
- Data analysis and reporting
- Customer service excellence
- Attention to detail
- Problem-solving skills
- Multitasking capabilities
- Fraud detection techniques
- Advanced Excel skills
- Account reconciliation and auditing
- Auditing software mastery
References
- Ada Binford, Grandmother, 770-286-7110
- Joshua Roberts, Father, 770-295-8045
- Benjamin Hoanzl, Assistant Director of Operations, Taziki's, 501-504-5817
- Howard Mangum, Owner, Burman Companies, 417-766-7499, hmangum@burmancompanies.com
- Tracy Mangum, Accountant, Burman Companies, 417-766-3059, tmangum@burmancompanies.com
- Loren Olinger, Senior Estimator, Burman Companies, 417-324-9822, lolinger@burmancompanies.com
- Bambi Derby, Manager, Plumb Bill Pay, (858) 210-4734, bderby@thinkplumb.com
Timeline
Audit Specialist
Russell Cellular
02.2025 - Current
Estimator
Burman Companies
10.2023 - 01.2025
Customer Service Desk Representative
Walmart
11.2022 - 03.2023
Prep Chef
Taziki's Mediterranean Grill
06.2022 - 10.2022
Associate of Arts - Arts & Business
Ozark Technical Community College
High School Diploma -
CABOT HIGH SCHOOL
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