Jonathan Robles
Falls Church,VA
Summary
Professional worker with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
6
6
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
09.2018 - 11.2024
- Monitored team performance and provided detailed job training.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Resolved customer complaints in professional and timely manner.
- Monitored service staff performance and provided feedback for improvement.
- Analyzed service reports to identify areas of improvement.
Stocking Crew Member
Walmart
09.2023 - 11.2023
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Assisted customers with locating items or providing information, enhancing overall shopping experience and fostering loyalty.
- Completed assigned tasks ahead of schedule while maintaining high-quality standards in product presentation and stock organization.
- Maintained safe working conditions by adhering to company guidelines, promptly reporting hazards, and utilizing equipment correctly.
Education
High School Diploma -
Justice High School
3301 Peace Valley Ln, Falls Church, VA, 2204406-2020
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Heavy lifting
- Critical thinking
- Adaptable
- Fast Learner
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Stocking Crew Member
Walmart
09.2023 - 11.2023
Service Manager
Chipotle Mexican Grill
09.2018 - 11.2024
High School Diploma -
Justice High School
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