Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Rodriguez

Sacramento,CA

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Retail Store Manager

Metro By T-Mobile
08.2015 - Current
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Sales Representative

Boost Moblie
07.2013 - 12.2014
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

Roseville High School
Roseville, CA
06.2013

Skills

  • Marketing and Advertising
  • Persuasive Negotiations
  • Management Training
  • Desktops, Laptops and Mobile Devices
  • Problem-Solving Strengths
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Retail Store Manager

Metro By T-Mobile
08.2015 - Current

Sales Representative

Boost Moblie
07.2013 - 12.2014

High School Diploma -

Roseville High School

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