Jonathan Rodriguez
Pembroke Pines,FL
Summary
Results-driven and technically-savvy Operations Director with a progressive career in manufacturing, production. Proven track record of turning around under-performing units by delivering continuous process improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Operations Director
New Relief LLC
01.2020 - 01.2024
- Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
- Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall operational performance.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
- Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
- Ensured compliance with industry regulations through diligent oversight of daily operations and thorough documentation practices.
- Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
- Maintained excellent customer relationships through consistent delivery on commitments.
- Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
- Boosted productivity and verified early completion dates
Insurance Agent
Cigna
01.2018 - 01.2019
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Golf Master Fitter
TaylorMade Golf Company
01.2015 - 01.2017
- Enhanced production efficiency by accurately interpreting blueprints and specifications for various projects.
- Reduced downtime by performing preventative maintenance on equipment, ensuring smooth operations.
- Streamlined assembly processes with precise measurements and cutting, resulting in improved quality of finished products.
- Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
Education
High School Diploma -
West Broward High School
Pembroke Pines, FL01.2011
Skills
- Total Quality Management
- Transportation Management
- Overseeing training
- Logistics Management
- Warehouse Management
- Operational Excellence
- Organizational Development
- Continuous Improvement
- Standard Operating Procedures
- Strategic Planning
- Performance Improvement
- Customer Service Management
- Data Analysis
- Organizational Structuring
- Organizational Skills
- Multitasking Abilities
- Business Growth Initiatives
- Adaptability and Flexibility
- Performance Improvements
- Problem-Solving
- Relationship Building
- Customer Relations
- Adaptability
- Professionalism
Timeline
Operations Director
New Relief LLC
01.2020 - 01.2024
Insurance Agent
Cigna
01.2018 - 01.2019
Golf Master Fitter
TaylorMade Golf Company
01.2015 - 01.2017
High School Diploma -
West Broward High School