Analyzed sales data and market trends to identify growth opportunities, launching new marketing campaigns and product promotions.
Built strong customer relationships through personalized service, fostering brand loyalty and enhancing the in-store experience.
Trained and mentored team members in sales techniques, product knowledge, and customer service, ensuring consistent high performance.
Collaborated with cross-functional teams, including marketing and merchandising, to ensure alignment on product launches and promotional events.
Scientific research intern
Florida International University
08.2021 - 02.2022
Improved research efficiency by optimizing data collection and analysis procedures, resulting in streamlined processes and accelerated project timelines
Collaborated closely with team members to ensure the timely completion of research projects within allocated budgets, fostering a culture of teamwork and shared success
Demonstrated meticulous attention to detail in data collection, analysis, and interpretation, resulting in robust and reliable research findings
Fostered effective collaboration within the research team, contributing to the successful completion of projects through open communication, shared expertise, and mutual support
Shadowing the Neurological Department
HCA Mercy Hospital
11.2020 - 05.2021
Supported neurology department operations by performing administrative tasks such as scheduling appointments, managing medical records, and coordinating patient referrals
Participated in educational activities, including seminars, case presentations, and journal clubs, to expand knowledge of neurological disorders and treatments
Observed diagnostic procedures and medical consultations, gaining insight into the diagnostic process and patient-provider interactions
Adhered to hospital policies and procedures, including confidentiality guidelines and safety protocols, to ensure compliance with regulatory standards and patient privacy
Volunteer in the Intensive Care Unit
Mount Sinai Hospital
07.2019 - 02.2020
Provided direct support to nursing staff by offering emotional assistance to patients, assisting in accessing library materials, and enhancing patient experience and satisfaction
Contributed to the efficient functioning of patient care areas by stocking rooms with essential supplies and maintaining a tidy and welcoming environment for patients and families
Played a key role in orienting patients and their families to the facility, guiding them through the admission process and providing necessary information to alleviate concerns
E-Commerce Merchandiser/Shipping and Receiving at Fashion Footwear (The Spot for Fits and Kicks)E-Commerce Merchandiser/Shipping and Receiving at Fashion Footwear (The Spot for Fits and Kicks)
Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)