Jonathan Rodriguez
Austin
Summary
Dependable Server, successful and able to provide fast, high-quality customer service to guests. Adaptable with experience in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
Certification
Work History
Server
Liana's Mexican Grill
06.2024 - 08.2024
- Maintained high levels of professionalism associated with fine dining establishments.
- Followed health protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Hacienda Mis Padres Mexican Grill
05.2024 - 08.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Communicated with coworkers and managers about any issues that would arise to ensure smoothness of operations.
Education
Bachelor of Arts - Psychology
University of Texas
TX05-2027
Skills
- Daily specials memorization
- Customer Service
- Communication with coworkers and management
- Effective upselling
- Monitoring tables and pre-bussing when appropriate
Certification
- TABC Certification
- ServSafe Food Protection Manager Certification
Languages
Spanish
Native or Bilingual
Timeline
Server
Liana's Mexican Grill
06.2024 - 08.2024
Server
Hacienda Mis Padres Mexican Grill
05.2024 - 08.2024
Bachelor of Arts - Psychology
University of Texas
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