Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jonathan Roe

Belton ,MO

Summary

Goal-oriented manager with distinguished experience in Fixed ops and Variable Ops and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Regionals Sales Manager

Cox Automotive (Xtime)
10.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Closed Multiple sales deals using strong negotiation and Challenger method.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Liaised with clients via email or phone to identify and address needs.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Inside Regional Sales Manager (Xtime)

Cox Automotive
06.2021 - 11.2022
  • Set and exceeded inside sales goals by establishing a clear and strong path to goal.
  • Prepared pricing strategies for current customers/new customers to enhance sales and increase profitability.
  • Liaised with clients via email or phone to identify and address needs
  • Worked closely with other departments to promote products and marketing campaigns.
  • Mentored new personal in job knowledge and certification
  • Surpassed sales goals by 125% annually with implementation of diverse sales tools and the challenger method.
  • Updated accounts and maintained long-term relationships with clients.

General Sales Manager

Molle Volkswagen
09.2020 - 06.2021
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Increased monthly gross sales from $95 per copy to $412 per copy and exceeded goals for sales, revenue and profit margins.
  • Exceeded regional annual sales target by 147%.
  • Led my team to 8 months of increase in volume, while not sacrificing gross.

Sales Manager

Frema Motors Inc.
09.2015 - 09.2020
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintain growing inventory, ensuring accurate counts and diversity of products for consumer.
  • Manage internet lead sources, verifying accurate responses/communication with potential buyers.
  • Negotiate multiple contracts with third party providers.
  • Structure/negotiate/hash deals with 46 different banks.
  • Collaborate with VW and Mazda monthly to verify stipulations, product knowledge, and quotas are met or achieved.
  • Perform "DEALER' Trades with over 50 different dealers.
  • Customer service.
  • Perform detailed product delivery to customers to ensure high survey scores.
  • Manage 10 employees to ensure work and Knowledge is above average.
  • Verify $6.7 million assets security daily.

Staff Sergeant

United States Air Force
02.2007 - 02.2016
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Scheduled workload for a Electric shop of 47 Airman
  • Drove operational improvements which resulted in savings and improved scheduled work functions.
  • Managed 450 personnel's upgrade training as Unit Training Manager.
  • Completed Apprentice, Journeyman, and Craftsman's training requirements.
  • Completed multiple years of CPR and first aid certifications

Education

High School Diploma -

Grandview Sr. High School
Grandview, MO
05.2005

Skills

  • Sales processes
  • National accounts management
  • Sales presentations
  • Coaching and mentoring
  • Review of contracts
  • Staff Management
  • Order management
  • Strategic Account Development
  • Sales Reporting
  • Leadership
  • Sales operation
  • Verbal and written communication

Certification

Master Volkswagen Sales/Management Certification

Mazda Sales/Management Certification

Challenger Method Certified

Xtime Certified - Service Advisor, Service Manager, Part Advisor, Technician

Timeline

Regionals Sales Manager

Cox Automotive (Xtime)
10.2022 - Current

Inside Regional Sales Manager (Xtime)

Cox Automotive
06.2021 - 11.2022

General Sales Manager

Molle Volkswagen
09.2020 - 06.2021

Sales Manager

Frema Motors Inc.
09.2015 - 09.2020

Staff Sergeant

United States Air Force
02.2007 - 02.2016

High School Diploma -

Grandview Sr. High School

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Jonathan Roe