Jonathan Rojas
Summary
Results-driven professional with extensive experience in project management, operations, and technical systems, seeking to transition into a civil engineering and project management role. Skilled in directing large-scale projects, coordinating cross-functional teams, and ensuring quality assurance. Proven ability to adapt quickly, manage resources effectively, and deliver innovative solutions that align with organizational objectives.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Digital Operations Admin
Altice USA
- - Planned and executed test schedules aligned with project delivery deadlines
- - Established procedures for new systems, including preparing manuals and training staff
- - Performed routine system maintenance, applying technical skills transferable to managing engineering systems
Customer Relations Team Inspector
Altice USA
- - Conducted detailed analysis of operational workflows to enhance efficiency
- - Managed troubleshooting processes, improving customer satisfaction through effective resolution strategies
- - Oversaw data flow and reported on key performance metrics, supporting decision-making processes
Server Administrator
Altice USA / Formerly Optimum - CableVision
01.2004 - Current
- - Coordinated and launched multiple large-scale projects, showcasing expertise in planning and execution
- - Evaluated and developed operational structures, ensuring projects were completed on schedule and within scope
- - Trained and supervised teams, ensuring alignment with organizational standards and project goals
- - Applied detailed root cause analysis to identify and resolve technical challenges, enhancing operational efficiency
- - Prepared technical documentation and user manuals, facilitating clear communication and operational understanding
Education
Cyber And Network Defense Cert -
University of Phoenix
10.2024
Master of Science - Information Systems (Concentration: Healthcare Informatics)
Southern New Hampshire University
01.2023
Bachelor of Arts - Networking and Communications Management
DeVry University
01.2004
Skills
- - Project Management: Budgeting, scheduling, and resource allocation
- - Construction Supervision: Coordination with contractors and consultants
- - Technical Proficiency: System integration, data analysis, and quality assurance
- - Communication: Strong written and verbal communication skills
- - Problem-Solving: Effective troubleshooting and root cause analysis
- - Regulatory Compliance: Adherence to safety and operational standards
Certification
- - Microsoft Office Suite and Scheduling Programs
- - Advanced Technical Training in Networking and Systems
- - Project Management Fundamentals (Self-Initiated Training)
Accomplishments
- - Successfully led cross-functional teams to implement complex systems and infrastructure, demonstrating leadership skills applicable to construction supervision.
- - Proven adaptability to technical and operational challenges, ensuring adherence to project requirements and safety standards.
- - Expert in preparing documentation, estimates, and analyses, aligning with the administrative needs of civil engineering projects.
ADDITIONAL INFORMATION
- - Possesses a valid New Jersey Driver’s License.
- - Flexible to accommodate night and overnight shifts to meet project demands.
- - Ready to respond to operational emergencies and weather-related events on a24-hour basis.
- Jonathan Rojas brings a solid foundation in project management and operations with technical proficiency, ready to contribute effectively to the New Jersey Turnpike Authority's goals and projects.
Timeline
Server Administrator
Altice USA / Formerly Optimum - CableVision
01.2004 - Current
Customer Relations Team Inspector
Altice USA
Digital Operations Admin
Altice USA
Cyber And Network Defense Cert -
University of Phoenix
Master of Science - Information Systems (Concentration: Healthcare Informatics)
Southern New Hampshire University
Bachelor of Arts - Networking and Communications Management
DeVry University