Jonathan Roman
Oceanside,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
GCSS Clerk
Marine Corps
Camp Pendleton , CA
07.2017 - Current
- Organized and maintained filing systems for confidential documents.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Supported office clerical functions using word processing and other software, email and office machines.
- Communicated with customers and employees to answer questions or explain information.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Directed clients and guests to correct departments, rooms and staff members.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Contacted customers regarding account updates and potential problems.
- Filed correspondence and reports in accordance with corporate classification system.
- Trained office professionals on administrative procedures to keep file handling consistent and accurate.
- Answered telephones, directed calls and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Typed, formatted and edited correspondence and other documents.
- Inventoried and ordered materials, supplies and services.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Completed work schedules, managed calendars and arranged appointments.
- Trained staff members to perform work activities and use computer applications.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Monitored and directed work of lower-level clerks.
- Coordinated travel arrangements for office personnel.
Education
Bachelor of Arts - History Teacher Education
GCU
Phoenix, AZ04.2026
Skills
- Spreadsheet Development
- Research
- Information Security
- Cash Management
- Quality Control
- Database Entry
- Scanning and Copying
- Customer Satisfaction
- Administrative Tasks
- Telephone Etiquette
- Peer Relationships
- Relationship Building
Timeline
GCSS Clerk
Marine Corps
07.2017 - Current
Bachelor of Arts - History Teacher Education
GCU
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