Jonathan Roman
Park Forest,IL
Summary
Versatile and results-driven professional with extensive experience at Amazon, adept in inventory organization and demonstrating exceptional adaptability. Excelled in enhancing inventory accuracy and fostering team collaboration, showcasing excellent people skills and a commitment to efficiency. Proven track record of improving workplace safety and customer satisfaction, leveraging strengths in Microsoft Excel and bilingual communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
03.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
Sales Associate
Gas N Wash
09.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Emergency Medical Responder
Elite Medical Transportation
08.2021 - 08.2022
- Participated in ongoing training sessions and workshops to stay current on the latest advancements in emergency medical services.
- Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
- Upheld strict adherence to protocols, regulations, and procedures for maintaining a safe working environment for both patients and staff members.
- Communicated effectively with family members or bystanders to gather relevant information about the patient''s condition or incident details.
- Documented accurate patient records following each call for quality assurance purposes and continuity of care within the healthcare system.
- Adapted to dynamic situations and adjusted treatment plans as needed when patient conditions changed or additional information became available.
- Determined nature and extent of illness and injury for patients and transported to hospital.
- Contributed to team efficiency by maintaining clean, organized, and stocked ambulances for optimal readiness at all times.
- Coordinated seamlessly with law enforcement agencies during incidents with overlapping jurisdiction, promoting a unified response effort.
- Ensured compliance with local regulations by regularly inspecting equipment for functionality and expiration dates and reporting any issues promptly.
- Provided patient families with post-medical care instructions.
- Observed patient behavior to report changes to medical personnel.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Collaborated with medical doctors and other healthcare professionals.
- Delivered emotional support to patients and families.
- Assessed medical conditions of patients in pre-hospital settings.
- Responded to 911 calls for medical emergencies.
- Administered CPR, oxygen and other life-saving medical treatments.
- Followed all safety protocols and took necessary precautions while providing care.
- Conducted patient intake and triage procedures.
- Immobilized patient for placement on stretcher and ambulance transport.
- Assisted with lifting and moving patients.
- Utilized communication devices to maintain contact with supervisors.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Evaluated patient histories to assess and prioritize levels of care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Utilized knowledge of human anatomy, physiology, pharmacology, and pathophysiology to make informed decisions regarding appropriate treatment plans.
- Replaced used linens, blankets, and supplies to prepare for calls.
Inventory Specialist
Staples
02.2020 - 03.2021
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Improved warehouse space utilization with strategic reorganization of stock areas.
- Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
Team Member
Urban Air
11.2019 - 02.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sales Associate
Food 4 Less Supermarket
08.2018 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Crete Monee High School
Crete, IL05-2018
Skills
- Microsoft Excel
- Cycle counting
- Adaptability
- Heavy Lifting
- Training and mentoring
- Fluent in Spanish
- Excellent people skills
- Multi-tasking strength
- Reliable and punctual
- Problem-solving skills
- Inventory organization
Certification
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon
03.2023 - Current
Sales Associate
Gas N Wash
09.2022 - 03.2023
Emergency Medical Responder
Elite Medical Transportation
08.2021 - 08.2022
Inventory Specialist
Staples
02.2020 - 03.2021
Team Member
Urban Air
11.2019 - 02.2020
Sales Associate
Food 4 Less Supermarket
08.2018 - 06.2019
High School Diploma -
Crete Monee High School