Detail-oriented professional with experience in customer service and office support, now looking to transition into the IT field. Currently studying for the CompTIA A+ certification, aiming to complete it by March 2025, and eager to start an entry-level help desk role. Bringing solid organizational skills and a willingness to learn, I’m ready to support users and grow my IT skills on the job.
• Helped with setup and coordination for monthly breakfast events, from reservations to seating arrangements.
• Handled billing and made sure member dues were updated, keeping everything on track financially.
• Wrote content for social media introductions for new members, capturing what their business is about, and followed up on any missing logos.
• Answered member questions and directed them to the right person when needed.
• Managed pre-payment lists for events and ads, keeping track of renewals and reaching out to waitlisted members when spots opened up.
• Made sure we had the office supplies we needed, coordinating with my boss or picking them up myself.
• Provided general support by handling phone calls and keeping the office organized.
• Set up cooking areas and organized essentials like drinks and cutlery to get ready for events.
• Cooked and packed food on schedule, keeping everything organized for each event.
• Moved between teams as needed during events, helping with cooking, prep work, and heavy lifting.
• Kept a friendly and welcoming attitude with clients, which helped set a positive tone for each event.
• Stayed on top of kitchen organization to keep things flowing smoothly.