Jonathan Roper
Savannah,GA
Summary
Adept at multitasking and problem-solving, I enhanced team efficiency and safety at Dollar Tree Warehouse through rigorous adherence to OSHA regulations and proactive maintenance. My customer service acumen, honed at Pier 1 Imports, fostered repeat business by building lasting relationships. Skilled in forklift operation and teamwork, I consistently prioritize safety and customer satisfaction.
Overview
2022
2022
years of professional experience
Work History
Operator
Dollar Tree Warehouse
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Facilitated skill development sessions for recently hired staff.
- Conducted preventative maintenance on equipment to reduce repair costs.
Sales Associate
Pier 1 Imports Distribution Center
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Cook
Original Pancakes House
02.2019 - 02.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
A. E. Beach High School
Savannah, GASkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Effective communication
- Valid Driver's license
- Forklift operation
- Heavy lifting
- Hand and power tools
- Hand-eye coordination
- Issue resolution
- Materials handling
- Loading and unloading
- Customer service
- Maintenance and repair
- OSHA regulations adherence
- Material loading and unloading
- Material handling
- OSHA guidelines
Timeline
Cook
Original Pancakes House
02.2019 - 02.2022
Operator
Dollar Tree Warehouse
Sales Associate
Pier 1 Imports Distribution Center
A. E. Beach High School
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