Summary
Overview
Work History
Education
Skills
Timeline
54
Jonathan Rucas

Jonathan Rucas

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

14
14
years of professional experience

Work History

Inbound Operations Manager

Amazon
07.2019 - Current
  • Lead and develop a team of 5-10 Area Managers and 100-300 hourly associates.
  • Drive operational excellence through performance monitoring, process improvement, and lean methodologies.
  • Manage labor planning, including headcount forecasting, capacity planning, and resource allocation.
  • Ensure compliance with safety standards and implement continuous improvement initiatives.
  • Oversee daily operations, including pre-shift planning, intra-department labor sharing, and workload balancing.
  • Analyze key performance indicators (KPIs) and implement data-driven strategies to optimize productivity.
  • Collaborate cross-functionally to streamline communication and enhance overall operational efficiency.
  • Monitor and analyze performance data, identify and present areas of improvement, performance metrics and develop corrective action plans.
  • Manage site changes including volume ramps, new technology implementations, and Standard of Work updates.
  • Develop and maintain standard work procedures to ensure consistent, high-quality operations.
  • Mentor and coach team members, fostering a culture of continuous learning and career development.
  • Proactively identify and resolve operational challenges to meet customer demand and business objectives.
  • Boost team morale and productivity by fostering a positive work environment and offering regular feedback.

Operations Leader

Nature's Bounty Company
11.2017 - 07.2019
  • Lead associates across three shifts with approximately 100 team members.
  • Oversee performance of the plant, including safety, quality, cost, productivity, and customer service.
  • Formulation of plant strategy and annual goals and objectives for the plant that align to the Supply Chain direction Achievement of all Key Performance Indicators on the Plant Scorecard.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Creation, implementation, and improvement of daily management systems, including Safety, Centerline, Clean-Inspect-and-Lubricate, Total Productive Maintenance, Quality Defect Elimination.
  • Strengthen quality and performance of the plant leadership team by assessing and developing talent.
  • Provide coaching of plant leadership team members, floor leaders, and operating floor associates in the principles of high performing work systems and hold all levels accountable for implementation and sustainability.
  • Assessed performance gaps within teams by conducting regular evaluations to identify areas requiring additional training or coaching interventions for optimal results delivery outcomes within deadlines set forth by corporate mandates.
  • Increased overall production from 2.5 million gummies to 3 million gummies a month.

Team Leader

Nature's Bounty Company
04.2015 - 11.2017
  • Guided team as well as individually adhering to the Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMPs) to ensure quality and quantity of product produced.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Supported continuous improvement activities in process efficiencies, costs and effectiveness of work and implemented sustainable improvements.
  • Implemented procedural/policy changes to enhance department performance.
  • Worked effectively in a multitask environment and consistently tracked the progress of ongoing initiative.
  • Enforced safety policies and work habits as the top priority for the plant .
  • Monitored productivity making sure efficiency, cost and Key Performance Indicators (KPIs) were met daily.
  • Developed, supervised, coached and counseled associates on a regular basis.
  • Kept accurate attendance records; files proper reports (accident, probation, etc.)
  • Promoted a teamwork environment based on HPO principles.
  • Stepped in as needed to be a hands-on Supervisor.
  • Worked between tactical and strategic activities to support process improvement and lean manufacturing practice.
  • Optimized team performance, providing clear guidance and setting achievable goals.

Store Manager

CVS Pharmacy
02.2014 - 04.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Increased the sales and pharmacy scripts to increase business.
  • Effectively handled the inventory and flow of goods.
  • Responsible for Store own sales – monthly plan for all store to meet sales and customer experience through customer service.
  • Oversaw employee scheduling and training to fit demands of the business.
  • Directed merchandising and display throughout the store to increase sales.
  • Completed plan-o-grams, product withdrawals, and damages.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Retail Store Manager

HEB Grocery Store
06.2011 - 02.2014
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Ensured that unit sales met Corporate forecasted sales targets.
  • Maximized unit sales contributions through effective personnel management, total inventory control, and effective marketing strategies and visual merchandising.
  • Oversaw Personnel Management – Hire/Fire authority, employee motivation and
    training, employee performance review, employee incentives and promotions.
  • Maintained refrigeration and sanitation control.
  • Ensured compliance with company policies and local, state and federal regulations regarding safety standards, licensing requirements, staff conduct in-store procedures and ordinances.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

Bachelor of Science - Computer Information Systems

Friends University
Wichita, KS
05.2002

Skills

  • Operational efficiency management
  • Lean production techniques
  • Implementation of 5S principles
  • Business lifecycle and Personnel management
  • Employee relations and conflict resolution
  • Profit and loss reporting
  • Planning and implementation
  • Inventory control
  • Customer service
  • Workflow optimization
  • Strategic production planning
  • Process improvement

Timeline

Inbound Operations Manager

Amazon
07.2019 - Current

Operations Leader

Nature's Bounty Company
11.2017 - 07.2019

Team Leader

Nature's Bounty Company
04.2015 - 11.2017

Store Manager

CVS Pharmacy
02.2014 - 04.2015

Retail Store Manager

HEB Grocery Store
06.2011 - 02.2014

Bachelor of Science - Computer Information Systems

Friends University

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