Jonathan Sarmiento
Hempstead,NY
Summary
Results-driven QA Lead excels in fast-paced environments, focusing on high productivity and efficient task completion. Skilled in test automation, performance testing, and defect tracking to ensure software quality and reliability. Leverages strong problem-solving abilities, communication skills, and adaptability to enhance team performance and meet project deadlines.
Overview
7
7
years of professional experience
Work History
QA Lead
PQ Recycling
Farmingdale, NY
03.2025 - Current
- Performed root cause analysis for identified issues, tracked progress and reported results.
- Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
- Assisted developers in troubleshooting issues related to software applications.
- Ensured that all projects adhere to company standards and industry regulations regarding quality assurance practices.
- Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
- Coordinated product recalls and managed the communication with regulatory authorities and customers.
Laboratory Technician
Underwriters Laboratories
Melville, NY
01.2022 - 10.2024
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Resolved customer complaints relating to laboratory services in a timely manner.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Identified potential problems during testing process and took corrective action as necessary.
- Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Communicated with outside parties and laboratory management regarding test results.
School Bus Driver
Dell Transportation
Hempstead, NY
04.2018 - 12.2021
- Ensured compliance with state and federal transportation regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Communicated effectively with parents regarding student transportation issues.
- Responded quickly in emergency situations by taking appropriate actions.
- Managed time efficiently so that routes are completed within allotted timespan.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH06-2026
Skills
- Multitasking
- Test environment setup
- Test data management
- Requirements analysis
- Performance testing
- Document management
- Problem-solving
Languages
Spanish
Professional
Timeline
QA Lead
PQ Recycling
03.2025 - Current
Laboratory Technician
Underwriters Laboratories
01.2022 - 10.2024
School Bus Driver
Dell Transportation
04.2018 - 12.2021
Bachelor of Science - Computer Science
Southern New Hampshire University
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