JONATHAN SCHMITT
BEL AIR
Summary
Ambitious professional with extensive experience in aviation maintenance, quality assurance, and customer service. As a Sergeant in the United States Marine Corps, I excelled in conflict resolution and task prioritization, leading teams to enhance operational efficiency and uphold stringent safety standards. Proven ability to train and mentor others while achieving high-quality outcomes. Seeking to utilize excellent communication, interpersonal, and organizational skills to help others. Reliable with a strong work ethic and the ability to quickly adapt to new tasks and environments in high stress situations.
Overview
12
12
years of professional experience
Work History
Clinical Social Work Intern
Klein Family Center
09.2025 - Current
- Conduct client intake assessments in crisis center to identify client's needs and develop intervention plans.
- Exercising empathy and active listening to build rapport with clients
- Assist clients with accessing community resources and support services.
- Co-facilitate group therapy sessions, promoting peer support and engagement.
- Collaborate with LCSW-C and nursing team to address complex client issues.
SERGEANT OF THE MARINE CORPS
UNITED STATES MARINE CORPS
05.2019 - 05.2024
- Perform duties as the 440 Dynamic Components Work Center Supervisor by screening daily workload reports to verify equipment status and to assign work priorities.
- Perform duties as a Collateral Duty Inspector (CDI) for Work Center 440; responsible for acceptance, in-process, and final inspections of all Dynamic Components.
- Support operational squadrons with critical flight component repair and disposition.
- Establish & maintain liaison with Engineers, Technical Representatives, Fleet Support Teams, & Manufacturers to verify, add, & improve Dynamic Component repair procedures.
- Perform duties as the FOD Program's Primary representative for the work center.
- Lead, train, and mentor junior Marines through small unit leadership techniques to ensure their personal development, professional development, and general wellbeing.
ASSISTANT MANAGER OF DINING SERVICES
THE NORMANDY
11.2018 - 04.2019
- Trained new employees in dining service knowledge, customer service protocols, acted as liaison between resident families and dining services management, and oversee food safety regulations.
- Resolved resident complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations within dining services, managing staff and inventory.
- Responsible for weekly scheduling and filling of staffing shortages.
ASSISTANT MANAGER OF DINING SERVICES
BROOKDALE SENIOR LIVING SOLUTIONS
07.2013 - 11.2018
- Trained new employees in service knowledge, customer service protocols, acted as liaison between resident families and dining services management, and food safety regulations.
- Resolved resident complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations within dining services, managing staff and inventory.
- Responsible for weekly scheduling and filling of staffing shortages.
- Compiled with and supervised administration of proper dietary requirements and restrictions of specialized residents and patients.
- Assisted Dining Services Manager and Human Resources with screening, interviewing, and training new employees.
Education
Bachelor of Arts (B.A.) - PSYCHOLOGY
Cleveland State University
Cleveland, OH, US05.2017
Associate in Applied Sciences - Psychology
Cuyahoga Community College
Parma Heights12.2013
Skills
- Aviation Maintenance
- Aviation Documentation
- Advocacy skills
- Conflict resolution
- Time Management
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Task Prioritization
Timeline
Clinical Social Work Intern
Klein Family Center
09.2025 - Current
SERGEANT OF THE MARINE CORPS
UNITED STATES MARINE CORPS
05.2019 - 05.2024
ASSISTANT MANAGER OF DINING SERVICES
THE NORMANDY
11.2018 - 04.2019
ASSISTANT MANAGER OF DINING SERVICES
BROOKDALE SENIOR LIVING SOLUTIONS
07.2013 - 11.2018
Associate in Applied Sciences - Psychology
Cuyahoga Community College
Bachelor of Arts (B.A.) - PSYCHOLOGY
Cleveland State University
AWARDS
MARINE CORPS GOOD CONDUCT MEDAL, NATIONAL DEFENSE SERVICE MEDAL, GLOBAL WAR ON TERRORISM EXPEDITIONARY MEDAL, GLOBAL WAR ON TERRORISM SERVICE MEDAL, SEA SERVICE DEPLOYMENT RIBBON