Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jonathan Shauni

rochester hills,Michigan

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Lifecafe

Lifetime
Rochester Hills, MI
10.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated equipment and machinery according to safety guidelines.

Crew Trainer

McDonald's
Sterling Heights, MI
01.2020 - 07.2024
  • Trained new crew members on food safety and customer service standards.
  • Provided ongoing support and guidance to staff during peak service hours.
  • Oversaw daily operations to ensure efficient workflow and team collaboration.
  • Conducted performance evaluations to assess team skills and areas for improvement.
  • Assisted in inventory management by tracking supplies and minimizing waste.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Delivered group and individual needs-based training to personnel.
  • Assisted in hiring crew members to expedite on-boarding process.

Education

High School Diploma -

Rochester High
Rochester Hills
05-2022

Skills

  • Customer service
  • Inventory management
  • Safety compliance
  • Team collaboration
  • Performance evaluation
  • Employee training
  • Problem solving
  • Time management
  • Communication skills
  • Adaptability
  • Critical thinking
  • Multitasking
  • Research
  • Communication

Affiliations

  • Activities that I like to do are playing basketball, and listening to music
  • I also like going out with friends
  • working out

Languages

Arabic
Professional

Timeline

Lifecafe

Lifetime
10.2024 - Current

Crew Trainer

McDonald's
01.2020 - 07.2024

High School Diploma -

Rochester High

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