Jonathan Siberon
Orlando,FL.
Summary
Versatile and results-driven professional with extensive experience in retail management, culinary operations, transportation, and automotive parts management. Proven track record of managing a $2 million retail store, enhancing sales performance, and implementing strategic initiatives to drive growth. Demonstrated expertise as a Head Cook in a fast-paced food truck environment, delivering high-quality culinary experiences. Experienced DOT bus driver with a strong focus on safety and customer service. As a Parts Manager at a collision center, successfully oversaw inventory valued between $100,000 to $500,000 and managed a team of 6-10 employees. Known for exceptional customer service skills, business-driven attitude, and strong leadership abilities
Overview
6
6
years of professional experience
Work History
Parts Service Manager
AutoZone
Orlando, FL
01.2023 - 09.2023
- Successfully managed a retail store with annual sales exceeding $2 million.
- Oversaw daily operations, including inventory management, staff supervision, and customer service.
- Implemented strategic initiatives that increased sales and improved overall store performance.
- Ensured compliance with company policies and maintained high standards of store presentation.
- Implemented an effective inventory tracking system to reduce stock discrepancies and optimize storage space utilization.
- Conducted regular audits of inventory levels to identify slow-moving or obsolete items, implementing strategies to liquidate excess stock or return it to suppliers when necessary.
- Provided exceptional customer service by resolving complaints promptly and professionally, maintaining a high level of overall satisfaction among clients.
- Maintained a clean, organized workspace conducive to efficient operations while demonstrating professionalism at all times.
- Developed a strong working knowledge of the full range of products carried by the company, enabling the provision of accurate information and recommendations to customers.
Head Cook
Downtown Boricua Grill
Tampa, FL
03.2019 - 10.2021
- Conducted regular physical inventories of food supplies to assess projected needs
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Properly covered, dated and stored all food to maintain freshness
- Used various kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes
- Identified inefficiencies leading to improved productivity
- Served around 20-50 customers each hour.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
Transportation Driver
SP+
Orlando, FL
06.2019 - 03.2020
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Upheld high standards of professionalism and discretion when working with over 1,000+ daily high-value clients.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Reported driving hours and time data into shift logs for submission to management and DOT, maintaining high level of accuracy and detail.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Parts Manager
Service King Collision Center
Orlando, FL.
07.2017 - 05.2019
- Successfully managed and oversaw vehicle and parts inventory valued between $100,000 and $500,000 dollars.
- Oversaw 6-10 employee performance, corrected problems and increased efficiency to maintain productivity targets
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty
- Partnered with managers to implement operational enhancements for paperwork processing, Invoices and part discounts
- Processed and reshelved return orders, checking for discrepancies, potential usage and defected part issue
- Submitted reports to senior management to aid in business decision-making and planning
Education
High School Diploma -
Escuela Vocacional Para Adultos
Bayamon, PR12.2010
Skills
- Management Experience
- Bilingual (English and Spanish)
- Teamwork
- Efficient multitasking
- Excellent communication
- Extremely organized
- Materials handling
- Packing and scanning
- Shipping and receiving
- Financial management
- Customer support
- Team building
- Critical thinking and problem solving
- Time management
Timeline
Parts Service Manager
AutoZone
01.2023 - 09.2023
Transportation Driver
SP+
06.2019 - 03.2020
Head Cook
Downtown Boricua Grill
03.2019 - 10.2021
Parts Manager
Service King Collision Center
07.2017 - 05.2019
High School Diploma -
Escuela Vocacional Para Adultos
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