Jonathan Siddons
Salisbury,MD
Summary
Highly proactive manager with over ten years of experience in team leadership in the hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Mio Fratello Italian Steakhouse
07.2020 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Substitute Teacher
Boyertown School District
09.2021 - 04.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Bartender
Harp And Crown
02.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Irish Eyes Pub & Restaurant
04.2012 - 01.2018
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Arts - History
05.2021
Skills
- Hiring and Training
- Schedule Coordination
- Sales Planning
- Food and Beverage Management
- Conflict Resolution Techniques
- Creative Lesson Plan Development
- Social Perceptiveness
- Technology Integration
- Community Involvement
- Organizational Development Knowledge
Languages
Spanish
Limited Working
Timeline
Substitute Teacher - Boyertown School District
09.2021 - 04.2022
Restaurant Manager - Mio Fratello Italian Steakhouse
07.2020 - Current
Bartender - Harp And Crown
02.2018 - 03.2020
Bartender - Irish Eyes Pub & Restaurant
04.2012 - 01.2018
West Chester University of Pennsylvania - Bachelor of Arts, History
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