Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonathan Smith

Bangor,ME

Summary

I am a matriculated student at Southern New Hampshire University working on my last class before graduating with a bachelors degree in Business Administration. Working in the trucking industry provided me with logistics management experience, and it taught me how to work with distributors and customers in order to solve problems. My communication and critical thinking skills have always been my biggest strength, and they helped me succeed in positions where difficult decisions needed to be made, and problems needed to be solved.

Overview

7
7
years of professional experience

Work History

Truck Driver Class A

Schneider Trucking
06.2019 - 06.2022
  • I started with Schneider as an Over The Road driver.
  • I was quickly assigned to a dedicated account for Target where I had more responsibilities regarding logistics and inventory management.
  • In three years of driving I had zero moving violations or accidents.

Truck Washer

D. A. Pearson Heating and Energy
11.2018 - 06.2019
  • I worked for a local heating company and developed from washing trucks to setting tanks and assisting on boiler work
  • Strong Work ethic and dedication provided good opportunity for growth and the decision to obtain my CDL.

Corridor Technician

Appalachian Trail Conservancy
04.2018 - 08.2018
  • I was a part of a team that surveyed the corridor and boundary of the Appalachian Trail in the mountains of Western Maine
  • I utilized planning skills for setting up camps, using maps and topography equipment, GPS, compass, and forestry equipment for blazing trails and providing easement for others to follow
  • Decision making and critical thinking skills were always being called upon for best results.

Construction Laborer

Sargent Corp
06.2016 - 08.2017
  • Executing Aspects of Work on a construction site such as plan reading, surveying, working with dewatering systems, working in enclosed space, pump stations, masonry, and operating construction equipment
  • The key factors of safety were developed in this environment.

Nexlinx Customer Service Representative

Time Warner
04.2015 - 06.2016
  • I communicated with customers and key accounts as a retention representative for Time Warner Cable, answering phones and working to de-escalate situations
  • I was responsible for upgrading and changing services as needed and retaining customers who wanted to cancel their service
  • I was consistently able to reach the company goals for retention and developed my customer service skills in this role.

Education

B.A. - Business Administration

Southern New Hampshire University
07.2023

Wildlife Ecology

University of Maine

Construction Management

Wentworth Institute of Technology

High School Diploma -

Hermon High School
06.2016

Skills

  • Prevention Techniques
  • Federal Laws
  • Quantity and Quality Assessments
  • Route Management
  • Logistics Planning
  • Operations Analysis
  • Critical Thinking
  • Coordination
  • Customer Retention Strategies

References

Casey Petrie: Schneider Account Manager

(518) 409-2268


Mike Pearson: Owner of D.A. Pearson

(207) 746-4804


Amy Bergeron: Former Human Resources Manager of Nexlinx

(207) 615-4002

Timeline

Truck Driver Class A

Schneider Trucking
06.2019 - 06.2022

Truck Washer

D. A. Pearson Heating and Energy
11.2018 - 06.2019

Corridor Technician

Appalachian Trail Conservancy
04.2018 - 08.2018

Construction Laborer

Sargent Corp
06.2016 - 08.2017

Nexlinx Customer Service Representative

Time Warner
04.2015 - 06.2016

B.A. - Business Administration

Southern New Hampshire University

Wildlife Ecology

University of Maine

Construction Management

Wentworth Institute of Technology

High School Diploma -

Hermon High School

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