Jonathan Smith
Lexington,SC
Summary
Achieved exceptional customer satisfaction at CB Forrest Workwear by leveraging expert product knowledge and personalized solutions, leading to increased conversion rates. Demonstrated outstanding problem-solving and client relationship-building skills, significantly enhancing customer loyalty and inventory management efficiency.
Overview
7
7
years of professional experience
Work History
Mobile Sales Associate
CB Forrest Workwear
08.2017 - Current
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Offered personalized solutions based on individual client needs assessment, leading to higher conversion rates and overall satisfaction scores.
- Streamlined inventory management to maintain accurate stock levels, reducing instances of stockouts or overstocking.
- Handled complex customer inquiries and resolved issues promptly, minimizing negative impact on store reputation.
- Enhanced customer loyalty with excellent follow-up and after-sales support, ensuring repeat business.
Education
Skills
- Goal-Oriented
- Client Relationship Building
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Problem-solving abilities
- Active Listening
- Effective Communication
- Customer Service
- Friendly and Helpful
Timeline
Mobile Sales Associate - CB Forrest Workwear
08.2017 - Current
River Bluff High School - ,
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