Summary
Overview
Work History
Education
Skills
Timeline

Jonathan Smith

Lexington,SC

Summary

Achieved exceptional customer satisfaction at CB Forrest Workwear by leveraging expert product knowledge and personalized solutions, leading to increased conversion rates. Demonstrated outstanding problem-solving and client relationship-building skills, significantly enhancing customer loyalty and inventory management efficiency.

Overview

7
7
years of professional experience

Work History

Mobile Sales Associate

CB Forrest Workwear
08.2017 - Current
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Offered personalized solutions based on individual client needs assessment, leading to higher conversion rates and overall satisfaction scores.
  • Streamlined inventory management to maintain accurate stock levels, reducing instances of stockouts or overstocking.
  • Handled complex customer inquiries and resolved issues promptly, minimizing negative impact on store reputation.
  • Enhanced customer loyalty with excellent follow-up and after-sales support, ensuring repeat business.

Education

River Bluff High School, Lexington, SC

Skills

  • Goal-Oriented
  • Client Relationship Building
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Assistance
  • Problem-solving abilities
  • Active Listening
  • Effective Communication
  • Customer Service
  • Friendly and Helpful

Timeline

Mobile Sales Associate - CB Forrest Workwear
08.2017 - Current
River Bluff High School - ,
Jonathan Smith