Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Spencer

MONTICELLO

Summary

Dynamic and results-driven professional with a proven track record at Save A Lot, excelling in staff leadership and inventory control. Enhanced customer satisfaction through effective team mentoring and quality management, while optimizing operational efficiency. I consistently fostered a collaborative environment that drove sales and improved service standards.

Driven and resourceful individual with knack for leadership and team collaboration. Possesses foundational knowledge of management principles and conflict resolution. Committed to fostering positive work environment and achieving organizational goals.

Overview

1
1
year of professional experience

Work History

Manager in Training

Save A Lot
04.2024 - 07.2024
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Floor Associate

Save A Lot
02.2024 - 04.2024
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Cash Office Cashier

Save A Lot
06.2023 - 02.2024
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Assisted with merchandising initiatives such as restocking items on shelves when needed.
  • Answered customer inquiries and clarified details regarding charges.
  • Prevented losses by adhering to company policies regarding returns, exchanges, and refunds.
  • Assisted in the training of new hires, sharing best practices for cashier duties and responsibilities.
  • Ensured security of financial assets with proper handling and storage of cash reserves.
  • Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.

Education

High School Diploma -

Wayne County High School
Monticello, KY

Skills

  • Staff leadership
  • Account management
  • Technical skills
  • Quality management
  • Inventory control
  • Customer service
  • Sales techniques
  • Employee mentoring
  • Vendor management
  • Customer relations
  • Human resources
  • Superb time management
  • Task delegation
  • Goal setting
  • Team leadership
  • MS office

Timeline

Manager in Training

Save A Lot
04.2024 - 07.2024

Floor Associate

Save A Lot
02.2024 - 04.2024

Cash Office Cashier

Save A Lot
06.2023 - 02.2024

High School Diploma -

Wayne County High School

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Jonathan Spencer