Summary

Overview

Work History

Education

Skills

Timeline

Connie Bulfamante

Lords Valley,Pennsylvania

Summary

Meticulous employee with 5+ year history in the medical field processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.

Overview

years of professional experience

Work History

Document Specialist

The Wright Center

Scranton , Pennsylvania

04.2019 - Current

Prepared digital files, physical documents and work requests in compliance with company guidelines.
Transmitted documents, organized revisions and tracked changes.
Kept accurate log of requests for medical information and records.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Processed medical records requests from outside providers according to facility, state and federal law.
Maintained patient records in compliance with security regulations.
Followed up with patients about medical and healthcare processes.
Communicated effectively with staff, patients and insurance companies by email and telephone.
Uploaded physician progress notes, history and physicals into electronic medical records.
Scheduled appointments with specialists on behalf of clients.
Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Communicated information to patients regarding requirements for appointments and test preparation.
Scanned documents and saved in database to keep records of essential organizational information.

Patient Access Specialist

Regional Hospital of Scranton

Scranton, PA

02.2018 - 04.2019

Performed secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and laboratory procedures.
Arranged hospital admissions for patients.
Interviewed patients in order to complete documents, case histories, and forms such as intake and insurance forms.
Completed insurance and consent forms.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Maintained patient records in compliance with security regulations.
Uploaded physician progress notes, history and physicals into electronic medical records.

Optometric Technician / Secretary

Precision Eye Group

Honesdale, PA

07.2017 - 02.2018

Scheduled appointments for patients.
Performed general office duties such as answering telephones, taking dictation and completing insurance forms and verifications and collecting insurance copayments.
Gathered patient information by collecting demographic information from variety of sources.
Conducted auxiliary testing as directed by a physician, including imaging.
Kept accurate log of requests for medical information and records.
Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.

Chief Emergency Medical Scribe

Scribe Innovations

Scranton, Pennsylvania

10.2016 - 07.2017

Chief Emergency Medical Scribe Reviewed records for quality assurance, completion and accuracy.
Supervised 12 employees, scheduled work hours, resolved conflicts, interviewed, hired and trained new employees.
Established work schedules and assignments for staff.
Maintained medical records, technical library and correspondence files.
Interviewed patients in order to compile information for individual medical records.

Emergency Medical Scribe

Scribe America

Honesdale, Pennsylvania

04.2016 - 10.2016

Interviewed patients in order to complete individual charting for the duration of their stay in the emergency department.
Extensive knowledge of medical terminology and a variety of electronic medical record programs.
Produced medical reports, correspondence, records, patient-care information, test results and administrative material.
Performed data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians
Transcribed dictation for a variety of medical reports such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, and discharge summaries.
Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
Maintained relationships with medical providers, suppliers and reporters.

Shift Supervisor / Pharmacy Technician

CVS Pharmacy

Hawley, Pennsylvania

04.2012 - 12.2016

Assistant Bakery Manager

Price Chopper Supermarkets

Warwick, NY

07.2007 - 04.2012