Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Certification
Timeline
Generic

Jonathan Stein

Greer,SC

Summary

Exterior and Interior Restoration Specialist with over a six-year track record in client relationship management and sales within the home improvement sector. Demonstrates expertise in client education, interdepartmental coordination, and sales growth through strategic relationship building and comprehensive product knowledge. Proficient in enhancing team capabilities and customer retention through effective training and follow-up strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commercial Account Manager

Premier Restoration and Construction
02.2025 - Current
  • Prepared customer presentations and demonstrations of products to solicit new business.
  • Processed daily phone calls from customers to generate new business.
  • Managed a diverse portfolio of commercial accounts, ensuring timely delivery of services.
  • Evaluated client feedback and implemented appropriate changes to enhance overall customer satisfaction.
  • Maintained detailed records of each account, documenting interactions, transactions, correspondence, agreements, and related information for easy access by team members as needed.
  • Provided ongoing support to assigned accounts by acting as their primary point of contact for any issues or inquiries.
  • Participated in industry events to network with potential clients, gaining valuable insights into market trends and competitor activities.
  • Conducted thorough market research to identify potential new clients and expand the company''s customer base.

Exterior Restoration Specialist

ATD Restoration
06.2022 - Current
  • Oversee restoration projects, ensuring timely completion and high-quality standards.
  • Increased client satisfaction through effective project management and communication.
  • Lead and train new hires on inspection techniques, improving team skill levels and service quality.
  • Collaborate with teams to deliver projects that meet client specifications and safety regulations.

Business Development Specialist

The Zenith companies
07.2024 - 01.2025
  • Engaged potential clients through calls to help secure property sales, enhancing client base.
  • Developed persuasive communication skills to effectively assist in closing deals.
  • Resolved client objections, achieving significant acquisition rates.
  • Contributed to team targets, fostering a collaborative sales environment.
  • Spearhead strategic initiatives to drive business growth, leveraging market insights and emerging trends to identify new opportunities and partnerships.

Solar Sales Specialist

Element Solar
02.2022 - 07.2024
  • Drive solar sales growth, achieving monthly targets with strategic customer engagement.
  • Collaborate with teams to optimize sales processes, enhancing customer satisfaction.
  • Support clients with tailored solar solutions, ensuring energy efficiency and cost savings.

Business Development Manager

Bite Squad
09.2021 - 02.2022
  • Identified market opportunities, enhancing service offerings and achieving notable sales increases.
  • Collaborated with cross-functional teams to streamline processes, improving customer satisfaction.
  • Analyzed market trends to develop strategies, resulting in increased market share.
  • Negotiated contracts effectively, securing beneficial terms and expanding business reach.

Solar Sales Specialist

SunPro Solar
11.2020 - 02.2022
  • Advised clients on solar solutions, boosting sales by 23%, enhancing customer satisfaction.
  • Collaborated with teams to streamline sales processes, achieving higher efficiency.
  • Resolved customer issues promptly, improving service quality.

Territory Account Manager

ACS Technologies
03.2019 - 11.2020
  • Conducted outbound sales calls, acquiring new clients and nurturing existing relationships, boosting sales.
  • Managed sales pipeline efficiently, converting leads into closed deals.
  • Enhanced product knowledge through workshops and publications, ensuring informed customer demonstrations.
  • Built strong client rapport, leading to increased referral sales.

Tesla Advisor

Tesla
05.2018 - 03.2019
  • Educated and excited customers on Tesla products, leading to increased customer engagement.
  • Qualified leads, scheduled test drives, and configured vehicles to customer preferences, ensuring smooth delivery.
  • Consistently ranked as a top performer in the store and southeast region, driving sales success.
  • Provided expert guidance to customers at various stages of vehicle ownership, enhancing satisfaction.

Education

Business Management Major, Some Courses Completed

Chattahoochee Technical College

High School Diploma - undefined

Lassiter High school
01.2011

Skills

  • Sales
  • Customer Service
  • Relationship Building
  • Prospecting
  • Lead Generation
  • Negotiation
  • Consultative Selling
  • CRM
  • Networking
  • Product Knowledge
  • Deal closing
  • Brand awareness

ADDITIONAL INFORMATION

  • AWARDS AND ACCOLADES
  • Top Performer 2023 at ATD Roofing
  • Earned company trip at ATD Roofing
  • Top 10 performer in the Southeast region at Tesla

Certification

Water Restoration Technician Certification

Applied Structural Drying Certification

Timeline

Commercial Account Manager

Premier Restoration and Construction
02.2025 - Current

Business Development Specialist

The Zenith companies
07.2024 - 01.2025

Exterior Restoration Specialist

ATD Restoration
06.2022 - Current

Solar Sales Specialist

Element Solar
02.2022 - 07.2024

Business Development Manager

Bite Squad
09.2021 - 02.2022

Solar Sales Specialist

SunPro Solar
11.2020 - 02.2022

Territory Account Manager

ACS Technologies
03.2019 - 11.2020

Tesla Advisor

Tesla
05.2018 - 03.2019

High School Diploma - undefined

Lassiter High school

Business Management Major, Some Courses Completed

Chattahoochee Technical College

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