Experienced customer service professional with expertise in problem solving and troubleshooting. Extensive experience in real estate sales and construction. Excellent communicator with three decades of public speaking experience. Proficient at "Reading the Room" and negotiating peaceful and acceptable solutions to real problems. Very flexible and adaptable. Persistent in creating better solutions acceptable terms to close deals and earn customer satisfaction. Veteran administrator. Real estate investor. Minority owner in the Mettle Construction Group.