JONATHAN SUMMERS
Lakeside,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
MEAT AND SEAFOOD MANAGER
WINN DIXIE SUPERMARKET
07.2015 - 12.2022
- Wrapped, weighed, labeled and priced cuts of meat and seafood.
- Prepared and placed meat and seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh meat and seafood cases to encourage sales.
- Provided detailed information to customers about available all products and self-service items.
- Managed daily work schedules for department staff.
- Trained team members on proper ways to cut variety of products to eliminate waste from incorrect cutting.
- Streamlined inventory management for increased efficiency and reduced waste.
- Maintained a clean, safe, and organized work environment, adhering to strict health and safety regulations to ensure food safety compliance.
- Evaluated staff performance regularly, identifying areas for improvement and implementing necessary coaching or training interventions.
- Managed budgets effectively by monitoring expenses, reducing waste, and adjusting purchasing strategies as needed.
- Addressed customer inquiries and concerns in a timely manner, providing expert knowledge on product selection and preparation techniques, resulting in enhanced customer satisfaction levels.
- Reduced shrinkage levels significantly through meticulous monitoring of product expiry dates and proper storage techniques.
- Enhanced customer satisfaction by ensuring high-quality meat and seafood products through rigorous quality control measures.
ASSISTANT MEAT MANAGER / MEAT CUTTER
FRYS FOODS
02.2010 - 06.2015
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Responded promptly to customer inquiries regarding product availability or specific requests for specialty items not stocked regularly within the store''s offerings.
- Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
- Contributed to inventory management by accurately tracking stock levels, placing orders as needed, and conducting regular audits of product quality.
- Ensured compliance with all federal, state, and local regulations governing food handling, storage, sanitation, weights and measures requirements in the meat department operations.
- Ordered and received products under direction of Meat Manager to maintain high quality and proper quantity.
- Demonstrated expertise in cutting, trimming, grinding, and preparing meats according to established standards and customer requests.
- Fostered a positive working environment within the meat department by demonstrating respectful, professional behavior and open communication with coworkers.
- Assisted in increasing sales by maintaining a well-stocked and visually appealing meat department.
- Reduced waste by implementing proper inventory management techniques and rotating stock effectively.
- Sold and displayed meat products to customers by advising on quality of food, method of handling and other factors affecting preparing, freezing and storage.
- Improved efficiency with accurate pricing, labeling, and signage for meat products.
- Contributed to team success by training new employees on department procedures, policies, and best practices.
- Maximized freshness of products through efficient organization of storage coolers based on temperature requirements for different types of meats.
- Increased customer loyalty through knowledgeable interactions about various cuts of meat, cooking techniques, and recipe suggestions.
- Supported cost reduction efforts by identifying areas of potential loss due to spoilage or shrinkage within the meat department.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
SALES
CONCORD CARS INC
04.1991 - 12.2006
- Created sales quotes and converted sales orders using internal ordering system.
- Implemented innovative sales techniques to enhance customer satisfaction and boost sales performance.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Pursued additional sales opportunities within current customer base to expand sales.
- Placed sales calls and handled sales for incoming customer calls.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Gained repeat business from satisfied customers by maintaining regular communication and fostering long-term relationships.
- Delivered consistent sales growth by effectively managing leads, following up on inquiries, and closing deals.
- Facilitated seamless transactions for out-of-town buyers through clear communication, detailed documentation, and coordination with local transportation services.
- Streamlined sales processes to improve efficiency, ensuring timely completion of paperwork and vehicle delivery.
- Increased dealership reputation through building strong relationships with clients and offering tailored automotive solutions.
- Conducted thorough needs assessments for each client to identify ideal vehicle matches based on preferences and budget constraints.
- Maximized dealership revenue with strategic upselling of premium packages, extended warranties, and financing options.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
GOSHEN HIGH SCHOOL
Goshen, INSkills
- Workplace Safety
- Cutting and Trimming Techniques
- Sanitation Procedures & Standards
- Food Safety Compliance
- Staff Leadership
- Merchandising & Pricing Strategies
- Employee Scheduling & Management
- Employee Development / Manager Training Program
Timeline
MEAT AND SEAFOOD MANAGER
WINN DIXIE SUPERMARKET
07.2015 - 12.2022
ASSISTANT MEAT MANAGER / MEAT CUTTER
FRYS FOODS
02.2010 - 06.2015
SALES
CONCORD CARS INC
04.1991 - 12.2006
High School Diploma -
GOSHEN HIGH SCHOOL