Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jonathan Talley

Evansville,US

Summary

Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Motivated my team members exhibiting strength in critical thinking and problem solving. Customer experience is known to be enhanced by this dynamic presence. Team player with a vibrant personality and extensive experience working in customer service areas. Looking to apply my professional experience to a new, dynamic role in the sales industry.

Overview

6
6
years of professional experience

Work History

Delivery and Warehouse Associate

Local Overstock Warehouse
08.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 200+ pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
  • Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Builder

Foxxx Pools of Evansville, Inc.
05.2023 - 08.2023
  • Organized and optimized Build crew's daily operations in Illinois, Indiana, and Kentucky to ensure consistent on-time delivery
  • Worked closely with the owners to ensure that their vision was maintained during the construction process
  • Worked on 10's of homes from start to finish and completed 10's projects over the course of a week, start to finish
  • Collaborated on over cleaning projects with Service crew
  • Followed federal and company regulations to ensure that all job sites maintained a high level of safety
  • Looked over the project blueprints and specifications to figure out how many people were needed to finish the job
  • Cut, measured, and shaped wood with Saws after inspecting blueprints, build areas, and work orders
  • Maintained high safety, productivity, and quality standards for each job
  • Encouraged and supported field workers who were completing work to improve the quality and efficiency of their work.

Barback

Chaser's Bar & Grill
05.2021 - 07.2023
  • Filled plenty of ice bins and cleaned them two times weekly throughout the shift
  • Removed trash, spills, and trays to keep areas clean and professionally organized
  • Greeted customers and helped them with any questions they had
  • Ensured exceptional guest experiences through attentive service
  • Carried dirty dishes to the kitchen to keep the dining areas clean and efficient
  • Kept an eye on various areas of the bar to ensure that alcohol consumption stayed within limits
  • Empty kegs and soda syrups were replaced
  • Restocked condiments and drink station supplies to meet expected customer needs
  • Kept detailed inventories of bar supplies and stocked work areas to ensure a smooth workflow
  • Was in charge of delivering food to customers at the bar and tables
  • Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers
  • Immediately recognized VIP customers and gave them special treatment, including preferred tables
  • Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness, and attentiveness
  • Awarded and was recognized as "Employee of the Month" in 2021 for exceptional customer service
  • Recognized for problem-solving and always making the customers happy
  • Consistently received a 100% rate of customer satisfaction
  • Recognized for outstanding customer service.

Server

TGI Fridays
05.2018 - 06.2021
  • I was a server, always had exceptional sales among my other team members
  • Always had people come back and request my service as I always give it my best
  • Engaging in conversations that make my customers feel like they are family
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
  • Was frequently complimented by customers for going above and beyond my normal responsibilities
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
  • Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
  • Answered phones and completed financial transactions for other team members
  • Bussed, cleaned, and set five tables to ensure quick turnover and increase the number of covers every hour.

Education

Associates of Business and Management - Marketing

Henderson Community College
Henderson, KY
01.2022

Skills

  • Outgoing
  • Energetic
  • Customer service
  • Sale expertise
  • Communication skills
  • Performance improvement
  • Stocking and replenishing
  • Business Strategy
  • Guest relations management
  • Cash Handling
  • Heavy Lifting
  • Quality Control
  • Invoice Verification
  • Self-Motivated and Disciplined
  • Clear Communication
  • Punctual and Dependable
  • Inventory Management

Accomplishments

Recognized for outstanding customer service.

Timeline

Delivery and Warehouse Associate

Local Overstock Warehouse
08.2023 - Current

Builder

Foxxx Pools of Evansville, Inc.
05.2023 - 08.2023

Barback

Chaser's Bar & Grill
05.2021 - 07.2023

Server

TGI Fridays
05.2018 - 06.2021

Associates of Business and Management - Marketing

Henderson Community College

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Jonathan Talley