Jonathan Tejeida
Fort Worth
Overview
4
4
years of professional experience
Work History
Mit/Assistant Store Manager
AutoZone
Haltom City
01.2025 - 08.2025
- Assisted customers with product inquiries and technical support.
- Managed inventory levels and organized stockroom for efficient access.
- Provided training to new employees on systems and procedures.
- Conducted routine maintenance on technology equipment and tools.
- Updated computer systems with product information and pricing changes.
- Collaborated with team members to improve workflow and service delivery.
- Resolved customer complaints through effective communication and troubleshooting.
- Maintained a clean and organized workspace to ensure safety standards.
- Managed multiple projects simultaneously while meeting deadlines.
- Oversaw process checks to ensure current and accurate updates to standards, policies and procedures.
- Oversaw the scheduling of more than 95 employees, facilitating smooth daily operations.
Store Manager
Advance Auto Parts
Fort Worth
06.2022 - 01.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to improve customer service and teamwork.
- Maintained inventory levels and organized product displays for optimal visibility.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Implemented loss prevention measures to protect store assets effectively.
- Conducted regular staff meetings to communicate updates and reinforce goals.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Shift Lead Overnight
Jack in the Box
Fort Worth
10.2022 - 04.2023
- Supervised daily operations and ensured efficient shift management.
- Trained new employees on food safety and customer service protocols.
- Coordinated team assignments to meet workflow demands during peak hours.
- Monitored inventory levels and communicated supply needs to management.
- Resolved customer complaints promptly to maintain service quality standards.
- Conducted routine inspections of equipment for safety and functionality.
- Supported cash handling processes and managed register transactions accurately.
- Collaborated with team members to maintain cleanliness and organization in the kitchen.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised staff during shift changes and ensured transition went smoothly.
Warehouse Worker
UPS
Fort Worth
09.2021 - 10.2022
- Operated forklifts and pallet jacks to move inventory efficiently.
- Loaded and unloaded shipments adhering to safety protocols.
- Inspected incoming goods for quality and accuracy before storage.
- Maintained cleanliness and organization of work areas daily.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Education
High School Diploma -
Trimble Tech High School
Fort Worth06-2011
Skills
- Equipment maintenance
- Inventory management
- Customer relationship management
- Team collaboration
- Effective communication
- Operational compliance
- Problem solving
- Time management
- Multi-project coordination
- Employee mentoring
- Conflict resolution
- Data management
- Operating systems
- Remote support
- Mobile device support
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Mit/Assistant Store Manager
AutoZone
01.2025 - 08.2025
Shift Lead Overnight
Jack in the Box
10.2022 - 04.2023
Store Manager
Advance Auto Parts
06.2022 - 01.2025
Warehouse Worker
UPS
09.2021 - 10.2022
High School Diploma -
Trimble Tech High School