Jonathan Thompson

• Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
• Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
• Utilized opportunities to learn new skills, enhance performance and cross-train in different roles.
• Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Ensured efficient maintenance of equipment.