Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Hospice Volunteer
Saint Johns Hospice
Billings, MT
06.2023 - Current
Maintained patient records, including documenting conversations and activities with the patient.
Helped create meaningful mementos for families grieving the loss of a loved one, such as scrapbooks or photo albums.
Cooperated with caregivers to support care delivery and address patient needs.
Attended regular meetings with other volunteers to discuss individual cases and share best practices.
Participated in volunteer training sessions to stay up-to-date on current practices within hospice care.
Offered emotional support by listening attentively to stories about memories shared between the patient and family members.
Assisted with spiritual care needs of patients, such as attending religious services or providing prayer.
Provided respite care for primary caregivers so they can take a break from their duties.
Provided companionship to hospice patients and their families, offering emotional support.
Worked with cross-functional teams to achieve goals.
Family Service Advocate
Youth Dynamics
Miles City, MT
01.2016 - 08.2016
Conducted home visits and kept in contact with families by phone in accordance with agency policies.
Partnered with families and provided resources to build growth that promoted better self-reliance.
Documented case notes, progress reports, and other relevant information in client files.
Served as liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors and other contacts to help children facing problems such as disabilities, abuse or poverty.
Participated in trainings and workshops related to family support services and evidence-based interventions.
Educated clients on financial literacy topics such as budgeting or credit management.
Developed individualized service plans for clients and monitored progress towards goals.
Used job-related software to compose or prepare correspondence, case notes and technical reports
Followed data security regulations to keep client information confidential.
Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Maintained a professional relationship with all stakeholders involved in client cases.
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Worked with community resources to engage youth in pro-social activities and help families access services.
Domestic Abuse Advocate
CNADA
Miles City, MT
04.2015 - 08.2016
Engaged in continuous professional development to stay informed on advocacy best practices and emerging issues.
Maintained detailed records of all advocacy activities, evaluations, and outcomes for reporting to funders and stakeholders.
Answered phones, greeted clients, scheduled appointments and made travel arrangements.
Facilitated workshops and training sessions on rights awareness and self-advocacy for community members.
Provided emotional support to clients during difficult times in their lives.
Radar Technician
United States Army National Guard
Fort Dodge, IA
02.2011 - 11.2012
Improved and refined methods, process steps or procedures and implemented changes.
Supported activities to maintain equipment in reliable condition.
Used equipment, techniques and tools for task completion.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Worked with cross-functional teams to achieve goals.
Utilized various software and tools to streamline processes and optimize performance.
Completed routine maintenance and repair.
Education
Associate of Arts - General Studies
Miles Community College
Miles City
05-2023
Skills
Bedside manner
Hospice continuous improvement
Personal care assistance
Healthcare ethics
End-of-life care
Emotional support
Family support
First aid and CPR
Mental health first aid
Affiliations
Current Hospice volunteer
Certification
Mental Health first aid
OSHA 10
Accomplishments
Most volunteer hours in a semester at MSU BILLINGS
Timeline
Hospice Volunteer
Saint Johns Hospice
06.2023 - Current
Family Service Advocate
Youth Dynamics
01.2016 - 08.2016
Domestic Abuse Advocate
CNADA
04.2015 - 08.2016
Radar Technician
United States Army National Guard
02.2011 - 11.2012
Mental Health first aid
OSHA 10
Associate of Arts - General Studies
Miles Community College
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