Jonathan Toles
Palmdale,CA
Summary
Proven to enhance customer satisfaction and client retention, I leveraged strong work ethic and effective communication at Sewful Creations to streamline shipping processes and optimize efficiency. Skilled in data entry and maintaining jobsite safety, I consistently deliver high-quality service, evidenced by positive referrals and a notable increase in clientele. Friendly student available for weekend, evening and holiday work. Considered hardworking, punctual and driven. Attentive to details.
Overview
3
3
years of professional experience
Work History
Lawn Mower
Family And Neighbors
Palmdale, CA
06.2021 - Current
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.
- Greeted property owners and other individuals on property to maintain friendliness.
- Maintained clean workspaces by properly disposing of debris and clippings after each job.
- Obtained feedback from customers to identify areas of improvement.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Increased client retention through consistent delivery of high-quality lawn care services.
- Expanded clientele through positive word-of-mouth referrals from satisfied customers.
Shipping and Receiving Clerk
Sewful Creations
Palmdale, CA
01.2023 - 06.2024
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
Education
High School Diploma -
William J. Knight High School
Palmdale, CA06.2024
Skills
- Flexible and Adaptable
- Strong Work Ethic
- Heavy Lifting
- Responsible and Punctual
- Hand tools
- Physically Fit
- Equipment safety
- Customer Satisfaction
- Jobsite Safety
- Attention to Detail
- Self-Motivated and Independent
- Shipping and receiving
- Punctual and Reliable
- Effective Communication
- Microsoft Office Suite
- Data Entry
- Decision-Making
Timeline
Shipping and Receiving Clerk
Sewful Creations
01.2023 - 06.2024
Lawn Mower
Family And Neighbors
06.2021 - Current
High School Diploma -
William J. Knight High School