Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
JONATHAN TORRES

JONATHAN TORRES

Logistics Manager
Brooklyn,NY

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience

Work History

Office Manager

OM Moving
Brooklyn, NY
05.2018 - 03.2024
  • Conducts on-site/virtual walkthrough to gain better understanding of scope of work and to explain the moving process.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provide backup as foreman or driver in the event of an emergency.
  • Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
  • Performed daily preventive maintenance and inspection on trucks and equipment.
  • Consistently followed up with customers to determine satisfaction levels.
  • Communicated effectively with customers regarding quote status, changes, or additional information required.

Picker & Packer, Rigger

Supaloc Steel Building Systems
Chinderah, NSW AUS
09.2017 - 02.2018
  • Responsible for full quality check of product before stacking and shipping
  • Securing walls and roof trusses in stacks within legal NSW road requirements
  • Reviewing full packing list and supplying documented/photographic evidence of full order
  • Picking and packing orders, quarterly stock checks
  • Assist and guide crane operators to ensure no damage to product during loading
  • Training new employees on strict safety guidelines and warehouse procedures.

Picker & Packer, Light Assembly

LPA Lighting Specialist
Cremorne, VIC Australia
09.2016 - 05.2017
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Manage and sort current/incoming stock, quarterly stock takes
  • Tested and inspected lighting equipment before use and made necessary adjustments and repairs.
  • Installed new lighting fixtures in existing systems or built custom rigs from scratch.

Driver/Foreman

OM Moving
Brooklyn, NY
05.2014 - 07.2016
  • Provided guidance, direction, and technical assistance to crew members.
  • Lifted heavy objects using correct lifting techniques to avoid injury.
  • Loaded and unloaded company trucks with tools, equipment and furniture.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Retained valid proof of insurance and registration in vehicles.
  • Verified accuracy of shipping documents including manifests, bills of lading.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Medical Office Assistant

Lexington OB/GYN
New York, NY
02.2012 - 04.2014

Supaloc

  • Responsible for providing administrative support to supervisor and other office personnel
  • Duties include management of internal and external office correspondence, distribution of medical record request and deposits of insurance payments to bank
  • Responsible for creating new user profiles for employees, maintaining up-to-date insurance payment information and physician schedules on CureMD software program
  • Responsible for on-going communication with IT service personnel.
  • Followed HIPAA guidelines to ensure confidentiality of patient information.
  • Maintained confidentiality of records relating to clients' treatment

Site Supervisor/Fire Guard

Optimum Security Services
New York, NY
05.2011 - 02.2012
  • Responsible for patrolling site to prevent fire and water damage to property.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Utilized cell phones, two-way radios and other communication devices to make contact with work crew.
  • Monitored building access points to ensure only authorized personnel entered the premises.

Fire Prevention Technician

Superior Hood Cleaning
Brooklyn, NY
07.2009 - 11.2010
  • Responsible for the maintenance of kitchen hoods and fire suppression systems to ensure satisfactory passing of NYC inspection
  • Responsible for repairing and maintaining ventilating systems.

Education

Community Preparatory High School
11.2007

Skills

  • Operations Management
  • Staff Hiring
  • Customer Service
  • Inventory Control
  • Data Entry
  • Workforce Management
  • Office Management
  • Contract Negotiations
  • Staff Training
  • Organizational Skills

Timeline

Office Manager

OM Moving
05.2018 - 03.2024

Picker & Packer, Rigger

Supaloc Steel Building Systems
09.2017 - 02.2018

Picker & Packer, Light Assembly

LPA Lighting Specialist
09.2016 - 05.2017

Driver/Foreman

OM Moving
05.2014 - 07.2016

Medical Office Assistant

Lexington OB/GYN
02.2012 - 04.2014

Site Supervisor/Fire Guard

Optimum Security Services
05.2011 - 02.2012

Fire Prevention Technician

Superior Hood Cleaning
07.2009 - 11.2010

Community Preparatory High School
JONATHAN TORRESLogistics Manager