JONATHAN TOWNSEND
Plano,TX
Summary
Motivated veteran with a mechanical engineering education and 15 years experience in the United States Marine Corps, Air Force and the private sector. A track record of excellence in team building, leadership, and communication. Handles all tasks with accuracy and efficiency. Additional information is available on my LinkedIn. linkedin.com/in/jonathan-townsend-3b8b17a0
Overview
14
14
years of professional experience
Work History
Owner
The Townsend Co Roofing and Construction
Plano, TEXAS
02.2024 - Current
- Led startup and creation of operational procedures and workflow planning.
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed and implemented successful sales strategies to meet business goals.
Vice President
1st Alarm Roofing
Plano, TEXAS
07.2023 - 02.2024
- Developed and executed strategic plans to support the vision of the organization.
- Formulated policies that improved operational efficiency and productivity.
- Directed business development initiatives, including acquisitions and joint venture agreements.
- Negotiated contracts with vendors for services, products and supplies.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Established performance standards for staff members in order to drive productivity levels up.
- Implemented process improvement procedures that resulted in cost savings across the board.
- Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
- Assisted with product launches by coordinating promotional activities with sales teams.
Roofing Consultant / Project Manager
3 Kings Roofing
Plano, TX
11.2022 - 07.2023
- Researched and targeted prospective customers to support business development objectives.
- Engaged with prospects to identify decision-makers, timelines and product or service needs.
- Identified valuable leads through several key methods, including social media, networking events and targeted marketing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.
- Trained and oversaw individuals in roofing system installations.
- Built customer confidence by actively listening to needs and concerns and providing appropriate solutions.
- Met with clients to ascertain needs and develop plans which address current and long-term goals.
Construction Project Manager
Ashton Commercial Construction
McKinney, TX
05.2022 - 11.2022
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Completed projects on time and within allocated budget.
- Built relationships with engineering staff and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
- Negotiated pricing and delivery schedules with vendors, drawing on thorough knowledge of housing industry and building practices.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
- Enhanced traceability, processing, review and development of organization systems for tracking, permits and proposed change order requests.
Project Manager, Structures Engineer/ 3E371
United States Air Force Reserves/ TANG
Fort Worth, TX
01.2019 - 07.2022
- Oversaw and supervised the construction, repairs, and modification of structural systems and wooden, masonry, metal, and concrete buildings
- Fabricates and repairs components of buildings, utility systems, and real property equipment
- Ensures compliance with environmental regulations
- Maintained project safety compliance with zero lost time accidents
- Maximized customer satisfaction through effective operational management in accordance with all quality standards and customer requirements
- Trained and mentored junior team members leveraging previous experiences to ensure optimal project approach
- Utilized project schematics, drawings and specifications to complete detailed and highly accurate take-offs
- Managed projects to develop and launch new services for internal and external customers, planned and executed events and created and implemented new policies at the company
Project Superintendent
Ridgemont Commercial Construction
Dallas, TX
04.2021 - 04.2022
- Maintained project safety compliance with 0 lost time accidents.
- Defined project deliverables and monitored status of tasks.
- Mitigated risk and coordinated plans and specifications to ensure safety and federal compliance.
- Coordinated all phases of construction projects from inception to completion.
- Diminished costs, reviewed and qualified competitive subcontractor bids prior to contract execution.
- Liaised with company safety representatives to promote awareness and understanding of safety protocols.
- Enhanced traceability by processing, reviewing and developed organization systems for project documentation.
Project Superintendent
Arch-Con
Dallas, TX
11.2020 - 04.2021
- Mitigated risk and coordinated plans and specifications to ensure safety and federal compliance.
- Monitored overall safety by regularly inspecting job sites and confirming that all personnel, including subcontractors, observed protocols and standards.
- Coordinated all phases of construction projects from inception to completion.
- Eliminated project lags by organizing works-in-progress and delegating tasks.
- Brought projects in on-time and in accordance with budget and quality standards.
- Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Informed all stakeholders of daily activities and progress by providing in-depth field reports.
- Monitored overall safety by regularly inspecting job sites and confirming observation of protocols and standards by workers.
Project Superintendent
Nedderman and Associates
Dallas, TX
12.2019 - 11.2020
- Increased process improvement initiatives and troubleshot problems for corrective action to boost functionality and workflow.
- Interfaced with laborers, clients and city council to complete projects on-time and under budget.
- Coordinated all phases of construction projects from inception to completion.
- Maintained safe work environment with zero accidents or lost work days.
- Eliminated project lags by organizing works-in-progress and delegating tasks.
- Diminished costs, reviewed and qualified competitive subcontractor bids prior to contract execution.
- Developed on-site safety program to support team with risk mitigation.
- Complied with operational standards and OSHA regulations.
Owners Representative/Project Manager
Cawley Partners
Dallas, TX
05.2019 - 07.2019
- Supported project coordinator in coordinating activities, providing updates and managing inquiries for the delivery of quality products and services
- Kept project teams on-task with proactive control of budgets, schedules and scopes
- Maintained close connection with project personnel to quickly identify and resolve problems
- Prepared status reports for customers and senior management
- Made changes to the project scope and cost and implemented the most effective change management processes to keep the project up-to-date
- Reviewed contractor scope, material estimates and pricing take-offs to optimize competitive bidding processes
- Diminished financial discrepancies by effectively monitoring construction budgets to avoid exceeding spending goals
- Aided senior leadership during executive decision-making process by delivering weekly compliance reports to identify process improvement or corrective action
Project Superintendent
Scott and Reid General Contractors
Dallas, TX
12.2016 - 01.2019
- Constructed and maintained projects throughout all phases.
- Coordinated between subcontractors, owners and tenants.
- Managed new construction consisting of tilt wall ground up, interior finish out, and remodel projects in occupied spaces.
Combat Engineer, Sergeant
United States Marine Corps
11.2009 - 11.2017
- Construct and maintain buildings and structures.
- Perform various duties incidental to the use of demolitions in construction projects.
- Trained in various construction skill sets, including specialized demolitions for urban breaching and land mine warfare.
- Time in the Marine Corps included an Amphibious Assault Vehicle crew chief and a recruiter.
Education
Associate of Applied Science - Construction Technology
Community College of The Air Force
Montgomery, ALAssociate of Applied Science - General Engineering
Basic Combat Engineer School
Marine Corps Base Camp Lejeune, NC11.2014
Skills
- New construction
- Budgeting and forecasting
- Cost reduction and containment
- Multi-unit operations management
- Purchasing and procurement
- Complex problem resolution
- Relationship Building
- Risk management
Timeline
Owner
The Townsend Co Roofing and Construction
02.2024 - Current
Vice President
1st Alarm Roofing
07.2023 - 02.2024
Roofing Consultant / Project Manager
3 Kings Roofing
11.2022 - 07.2023
Construction Project Manager
Ashton Commercial Construction
05.2022 - 11.2022
Project Superintendent
Ridgemont Commercial Construction
04.2021 - 04.2022
Project Superintendent
Arch-Con
11.2020 - 04.2021
Project Superintendent
Nedderman and Associates
12.2019 - 11.2020
Owners Representative/Project Manager
Cawley Partners
05.2019 - 07.2019
Project Manager, Structures Engineer/ 3E371
United States Air Force Reserves/ TANG
01.2019 - 07.2022
Project Superintendent
Scott and Reid General Contractors
12.2016 - 01.2019
Combat Engineer, Sergeant
United States Marine Corps
11.2009 - 11.2017
Associate of Applied Science - Construction Technology
Community College of The Air Force
Associate of Applied Science - General Engineering
Basic Combat Engineer School
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