Jonathan Trevino
Cibolo,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Friendly and polished cashier brings proven experience in a helpful environments. Expertly provides individualized guest service and manages VIP requests. Versed in coordinating reservations, updating accounts and promoting customer satisfaction. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, motivating team members to boost productivity. Focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
6
6
years of professional experience
Work History
Shelf Stocker
Target
07.2021 - 05.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Deli Clerk
HEB Grocery Store
08.2019 - 08.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sales Associate
Perry Ellis International
01.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Concierge
Hilton Embassy Suite
05.2022 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Arranged transportation to and from the airport, train station, and events for visitors.
- Worked closely with guests, some VIPs or celebrities, with a high degree of respect for privacy.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked with customers to understand needs and provide excellent service.
Education
High School Diploma -
Allen High School
Allen, TX06.2018
Skills
- Goods Assembly
- Product Signage and Labeling
- Consultative Sales Approach
- Reading Comprehension
- Product Recommendations
- Custom Drink Preparation
- Food Preparation and Safety
Timeline
Concierge
Hilton Embassy Suite
05.2022 - Current
Shelf Stocker
Target
07.2021 - 05.2022
Deli Clerk
HEB Grocery Store
08.2019 - 08.2020
Sales Associate
Perry Ellis International
01.2018 - 03.2019
High School Diploma -
Allen High School