Jonathan Tuggle
Bowling Green,KY
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
7
7
years of professional experience
Work History
Team Lead
Walmart
06.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Directed and supervised team of 20+ associates.
- Held daily team meetings to inform team members on company news and updates.
Healthcare Receivable Specialist I (HRS I)
Xtend Healthcare
01.2019 - 06.2021
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Managed over 50 customer calls per day.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Answered general and/or insurance questions on patients accounts. Reviewed EOBs and submitted claims.
Universal Banker
US Bank
06.2018 - 01.2019
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened 2+ checking, savings, money market and certificates of deposit accounts per day.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
Education
Bachelor of Science - Business Management And Leadership
Bellevue University
Bellevue, NE06-2025
Associate of Science - Business Administration And Management
Volunteer State Community College
Gallatin, TNSkills
Performance monitoring
Education
Gallatin, TN,Bellevue, NE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeQuote
It’s easier to ask forgiveness than it is to get permission.
Grace Hopper
Timeline
Team Lead
Walmart
06.2021 - Current
Healthcare Receivable Specialist I (HRS I)
Xtend Healthcare
01.2019 - 06.2021
Universal Banker
US Bank
06.2018 - 01.2019
Bachelor of Science - Business Management And Leadership
Bellevue University
Associate of Science - Business Administration And Management
Volunteer State Community College
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